Alana Wells
Fairfield,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Office Staff (Seasonal)
SPANISH FLAT CAMPGROUND
Napa, California
05.2025 - 10.2025
- Answer phone calls
- Respond to emails
- Book reservations via Campspot and over the phone
- Process payments via POS system and booking website
- Cash handling
- Check-in campers, Day-Users, and boat launchers and assist guests with general inquiries
- Respond to guest needs and concerns in a friendly and courteous manner
- Boat seal removal and water inspections
- Necessary campground and office maintenance (organization, printing passes, cleaning bathrooms, discarding trash, creating signage, etc.)
- Process forms, maintain accurate records, and update guest information
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Educator
RIGHT AT SCHOOL
Fairfield, California
09.2022 - 10.2023
- Arrange program materials for lessons and activities while documenting attendance, incidents, and additional observations
- Administer interactive Right At School curriculum, fostering children's academic and social growth through enriched learning experiences
- Model positive guidance and effective classroom management to maintain the safety, well-being, and attention of all children while supporting homework completion, leading fun fitness activities, and guiding children at play
- Demonstrate exceptional communication skills with diverse audiences, including children, parents, staff, and school personnel
- Facilitating quality enrichment programs for children utilizing the internally developed Disguised Learning curriculum
- Collaborate with principals and school staff to improve the instructional experience
- Cultivate Right At School footprint through active engagement in local community events
- Oversee and uphold safety standards through effective supervision and program documentation.
Paraeducator
SOLANO COUNTY OF EDUC.
Fairfield, California
10.2017 - 03.2021
- Support the teacher in organizing daily activities aligned with the curriculum
- Develop innovative strategies addressing the cognitive and behavioral challenges of individual students
- Conduct academic instruction following the outlined guidelines and procedures.
- Provide clerical and administrative support to teachers and professionals
- Prepare educational materials and instructions for daily programs
- Oversee students in community-oriented and traditional education programs.
- Support the teacher in creating lesson materials and plans, assessing students’ needs, and organizing records.
- Implement appropriate measures in situations jeopardizing the safety of students or staff
- Support the upkeep of an organized and tidy classroom
- Attend meetings such as IEP, SARB, parent-teacher, etc
- Collect, review, grade, record, and file students’ work
Education
Paraprofessional Certification -
Farfield-Suisun Adult School
Fairfield, CASkills
- Curriculum implementation
- Educational assessment
- Classroom management
- Team collaboration
- Safety supervision
- Conflict resolution
- IEP implementation
- Crisis management
- Small group and individual assistance
- Student records management
- Behavior management
- Academic tutoring
- Clerical support
- Goal setting and monitoring
- Instructional support
- Literacy support
- Student progress tracking
- Effective communication
- Customer service
- Payment processing
- Reservation systems
- Community engagement
- Organizational skills
Timeline
Office Staff (Seasonal)
SPANISH FLAT CAMPGROUND
05.2025 - 10.2025
Educator
RIGHT AT SCHOOL
09.2022 - 10.2023
Paraeducator
SOLANO COUNTY OF EDUC.
10.2017 - 03.2021
Paraprofessional Certification -
Farfield-Suisun Adult School