ALANA ADIA HAMM
New York,NY
Summary
Analytical and results driven with a solid background in youth development and education. Poised to leverage expertise in product analysis, data-driven decision-making, and team leadership to excel in a challenging Analyst role at Consolidated Edison. Demonstrated success in overseeing high-quality programs and implementing effective policies. Eager to contribute to the success of Consolidated Edison with a customer-centric approach, innovative problem-solving skills, and a strong commitment to operational excellence
Overview
8
8
years of professional experience
Work History
Site Director
New York Junior Tennis & Learning
05.2023 - Current
- Strategically oversee high-quality youth development program, aligning it with NYJTL's mission, vision, and positioning
- Performed continuous evaluations of program successes and failures, and implemented improvement plans.
- Recruited and hired top-quality staff to fill important positions.
- Utilize strong leadership skills to manage contractual requirements and engage participants effectively
- Ensure consistent successful enrollment and maintain Rate of Participation (ROP) to maximize program impact
- Supervise, train, and mentor line staff, ensuring adherence to all program operations and regulations
- Collaborate with the Education Specialist to develop and implement an enriching education curriculum
- Maintain compliance with State's qualifications and training requirements for SACC-License
- Implement program operations and policies with precision to achieve program goals and meet rigorous standards
- Foster an inclusive environment for staff and children, demonstrating exceptional cultural sensitivity
- Provide comprehensive support for staff development, continuously enhancing program effectiveness
- Conduct staff performance evaluations, offer constructive feedback, and facilitate coaching and skill development
- Expertly handle site inspections, leveraging extensive knowledge of DOH, DOE, and DYCD regulations and codes
English Teacher
English Program In Korea (EPIK)
02.2021 - 02.2023
- Cultivated an interactive and engaging learning environment, delivering English lessons through various interactive activities, conversations, and textbook materials
- Created challenging and fun lessons, incorporating diverse learning styles such as auditory, visual, and kinesthetic learning to cater to individual student needs
- Adapted teaching methods to ensure the best learning experience for students, fostering a safe and nurturing classroom atmosphere
- Leveraged a range of motivating techniques, including creative classroom rewards, to enhance class management.
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Designed and implemented assessments to measure student progress in English language learning.
Online English Teacher
VIPKID International
06.2020 - 10.2020
- Conducted online English lessons through video conversations, using interactive pre-made slides and
- Total Physical Response (TPR) techniques
- Created a safe and enjoyable virtual classroom, integrating my teaching techniques and props to facilitate learning
- Tracked student progress and submitted reports to parents after each session.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Worked with students between ages 5 and 13 on grammar, pronunciation and sentence construction.
Business Administration Intern/ Manager
Avant-Garde Network
06.2015 - 01.2020
- Attended marketing conferences to stay abreast of entrepreneurship and brand development trends
- Led social media management, engaging with audiences and enhancing brand presence
- Organized successful social events for young business professionals
- Conducted extensive research on marketing and business techniques, incorporating social psychology to optimize event strategies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
President
Japan Club E-board, Spelman College
08.2015 - 05.2019
- Organized meetings and efficiently documented weekly conversations
- Managed the club event calendar, ensuring successful execution of events
- Attended House of Representatives meetings on behalf of Japan Club
- Spearheaded the organization of the annual Cherry Blossom Festival.
Co-chair
Community Outreach, Spelman College
08.2016 - 05.2017
- Created impactful school-wide community service activities
- Successfully fundraised for various religious and community events
- Participated in spiritual leadership retreats.
Fitness Attendant
Spelman College Wellness Center
08.2015 - 11.2015
- Provided exceptional customer service to gym members, ensuring a positive experience
- Conducted fitness evaluations and offered guidance to students and faculty
- Facilitated health and activity programs, contributing to the center's smooth operations.
- Greeted and interacted with members and guests upon entrance and exit to facility.
Education
B.A - Comparative Women's Studies
Spelman College
Atlanta, GA05.2019
Skills
- Proficient in Google Workspace, Microsoft Office (Word, Excel, PowerPoint), and Adobe Creative Suite (Premiere Pro)
- Highly motivated, fast learner, adaptable, and effective team player
- Program Management
- Skilled in Digital Marketing, Event Planning and Marketing, Creative Thinking, and Analytical skills
- Survey Consumers
- Collect Data
- Consumer Buying Habits
- Database Skills
- Data Acquisition
- Data Analytics
- Scrum Methodology
- User Acceptance Testing (UAT)
Timeline
Site Director
New York Junior Tennis & Learning
05.2023 - Current
English Teacher
English Program In Korea (EPIK)
02.2021 - 02.2023
Online English Teacher
VIPKID International
06.2020 - 10.2020
Co-chair
Community Outreach, Spelman College
08.2016 - 05.2017
President
Japan Club E-board, Spelman College
08.2015 - 05.2019
Fitness Attendant
Spelman College Wellness Center
08.2015 - 11.2015
Business Administration Intern/ Manager
Avant-Garde Network
06.2015 - 01.2020
B.A - Comparative Women's Studies
Spelman College
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