Lead Trainer
Dollar General Distribution Center
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
- Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
- Implemented robust tracking systems to monitor employee progress throughout various stages of their training journey.
- Facilitated learning through classroom instruction, on-the-job coaching and virtual training for employees.
- Teamed with managers to brainstorm ways to enhance and improve training effectiveness.
- Evaluated trainee progress through assessments and feedback surveys, refining course content as needed for maximum effectiveness.
- Created training schedules for trainees and presented weekly training programs.