Alandia Johnson
Fort Worth,TX
Summary
Customer-focused and reliable professional with experience in front-of-house service and front desk operations. Proven ability to provide excellent customer service, process payments accurately, and maintain a positive, professional environment during high-volume and fast-paced settings. Strong team player with effective communication, time management, and multitasking skills, currently pursuing an Associate of Arts degree.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Grutogi Bistro
Keller, TX
07.2025 - 01.2026
- Processed customer payments accurately using point-of-sale system.
- Maintained a professional attitude while working under pressure during peak hours.
- Operated cash registers accurately and efficiently processed payments from customers.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
- Collaborated with team members to address customer needs effectively.
Front Desk Associate
Chrome Tactical Fitness
Fort Worth, Texas
12.2023 - 01.2025
- Welcomed clients and provided exceptional customer service at fitness facility.
- Managed front desk operations and ensured smooth check-in processes for members.
- Maintained cleanliness and organization of front desk area and lobby space.
- Collaborated with team members to enhance overall client experience and satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX01-2027
High School Diploma -
Texas Virtual Academy At Hallsville
06-2024
Skills
- Teamwork and collaboration
- Time management
- Multitasking and prioritization
- Flexible and dependable
- Customer service
- Flexible and adaptable
Timeline
Front of House Team Member
Grutogi Bistro
07.2025 - 01.2026
Front Desk Associate
Chrome Tactical Fitness
12.2023 - 01.2025
Associate of Arts -
Tarrant County College
High School Diploma -
Texas Virtual Academy At Hallsville