Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alan E Villasenor Orozco

Ottumwa

Summary

Motivated Culinary Arts student with a completed Baking diploma and a strong customer service background, seeking a Bakery Clerk position at Hy-Vee. Eager to apply hands-on baking knowledge and passion for food in a professional setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Costumer Experience Coordinator

TJX Companies
10.2024 - Current


  • Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise.
  • Built relationships with customers to encourage repeat business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.


Bakery Assistant

LILIANS CAKESHOP
05.2022 - 09.2022


  • Arranged bakery displays to showcase baked goods, cakes, and tarts to drive product sales.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Operated commercial kitchen equipment and tools.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Washed dishes and sanitized prep area at end of each shift.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Education

Associate of Arts - Culinary Arts

Indian Hills Community College
Ottumwa, IA
05-2026

High School Diploma -

Ottumwa High School
Ottumwa, IA
05-2024

Skills

  • Training and coaching
  • Verbal and written communication
  • Problem-solving aptitude
  • Microsoft office
  • Quality control
  • Time management
  • Teamwork skills
  • Opening and closing procedures
  • Food safety
  • Order fulfillment
  • Baking
  • Retail store operations

Certification

  • Diploma in Baking – 2025
    Indian Hills Community College – Ottumwa, IA
    ACF-Accredited Baking & Pastry Program
  • ServSafe Food Handler- 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Costumer Experience Coordinator

TJX Companies
10.2024 - Current

Bakery Assistant

LILIANS CAKESHOP
05.2022 - 09.2022

Associate of Arts - Culinary Arts

Indian Hills Community College

High School Diploma -

Ottumwa High School

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