Alani Anderson
Norcross,GA
Summary
A dynamic Concession Stand Operator at North Dekalb Youth Association, I excelled in maintaining a safe work environment and enhancing customer satisfaction. My expertise in inventory management and problem-solving, coupled with a strong foundation in teamwork, drove operational efficiency. I skillfully managed customer complaints, ensuring a positive, professional service experience.
Overview
2
2
years of professional experience
Work History
Concession Stand Operator
North Dekalb Youth Association
06.2023 - Current
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Used cash register to tender change and process cash and credit card payments.
- Provided on-the-job training to newly hired workers and team members.
- Assisted in inventory management, keeping track of stock levels and promptly ordering supplies as needed.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
Education
General Studies
Norcross High School
Norcross, GA05-2027
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
Languages
Spanish
Timeline
Concession Stand Operator
North Dekalb Youth Association
06.2023 - Current
General Studies
Norcross High School