Alani Rivera
Arlington,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Full Specialist
Parisian Spa Institute
Jacksonville, FL
06.2024 - 11.2024
- Maintained records of customer interactions and transactions, recording details of inquiries, comments, and complaints.
- Handled incoming calls from customers inquiring about products and services.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Tested products on clients to determine best results and provide product recommendations.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Provided manicures, pedicures and nail treatments to clients.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Developed creative designs on nails using a variety of colors and materials.
Truck Loader
UPS
Jacksonville, FL
09.2023 - 05.2024
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
Retail Consultant
Uptown Cheapskate
Jacksonville, FL
04.2023 - 09.2023
- Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
- Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
- Focused on achieving daily, weekly, and monthly sales goals in order to contribute to the overall success of the organization.
- Trained new employees on company policies, procedures, and sales techniques to expedite their onboarding process.
- Maintained a clean, organized store environment to enhance customer experience and drive repeat business.
- Maintained steady cash handling, holiday rush and stock
Education
Certificate - Full Specialist
Parisian Spa Institute
Jacksonville, FL11.2024
High School Diploma -
Rock Bridge Senior High School
Columbia, MO05-2022
Skills
- Manicures
- Acrylic nails
- Pedicure
- Infection controls
- Polish applications
- Manicures and nail care
- Problem-solving skills
- Nail applications and fills
- Investment product sales
- Skin tightening techniques
- Skincare treatments
- Advanced facials specialist
- LED light therapy
- Skin rejuvenation
- Dermalogica
- Proficient in eyebrow and lash tinting
- Chemical facial peels
- Microdermabrasion treatments
- Facials and microdermabrasion
- Sanitation and sterilization
- Scheduling
- Consultations
- Eyelash extension application
- Esthetics
- HydroFacials
- cash handling
- customer service
- hard working
- overachieving
Contact
Jacksonville, FL 32099
Education and Training
other,Columbia, MO
Timeline
Full Specialist
Parisian Spa Institute
06.2024 - 11.2024
Truck Loader
UPS
09.2023 - 05.2024
Retail Consultant
Uptown Cheapskate
04.2023 - 09.2023
High School Diploma -
Rock Bridge Senior High School
Certificate - Full Specialist
Parisian Spa Institute