My overall goal is to establish a more challenging role in a reputable organization to enable my ability to expand my knowledge and skills.
Overview
7
7
years of professional experience
Work History
Clinical Team Support
Concierge Home Care
01.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Clinical Team Support
Ascension St Vincent’s
03.2020 - 05.2022
My responsibilities in this position were to ensure the accuracy of all appointments, interact with each department to establish a good relationship between facility and patients, work with the patients to find the best schedule for their treatment plan, reschedule appointments, reconcile appointment availability, create spreadsheets to keep track of all appointments made by me, handled weekly summary, as well as handle small requests from the clinical teams as well as patients.
Receptionist
The Ticket Clinic
04.2018 - 03.2020
My responsibilities in this position were to answer phone calls, ensure the accuracy of client information in our database, schedule Client/Attorney appointments, process Client payments, update court dates in our EMRs, confirm ticket details/drivers license numbers in our database, and handle all our clients’ comments, questions, and concerns.
Education
High School Diploma - undefined
Orange Park High School
06.2017
Skills
Excellent written and verbal communication with extensive experience in leadership, problem solving, customer experience, and negotiation
Extensive ability to adapt, critically think, creatively adjust, and work in a team setting
Efficient with Microsoft and other computer software with emotional intelligence, organization and marketing skills