Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

AlanMichael Inocente

San Antonio,TX

Summary

Dynamic and results-driven professional with experience at Action Behavior Centers and a multitude of face paced environments , skilled in implementing individualized treatment plans and fostering client engagement. Adept at problem-solving and data collection, I excel in team collaboration and communication. Committed to creating positive environments that promote growth and development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Action Behavior Centers
San Antonio, Texas
07.2024 - 09.2025
  • Implemented individualized treatment plans for clients with developmental disabilities.
  • Collaborated with behavior analysts to assess client progress and needs.
  • Conducted one-on-one therapy sessions to teach social and communication skills.
  • Engaged clients in structured activities to promote skill development and learning.
  • Supported a positive environment by encouraging appropriate behaviors during sessions.

Sales Associate

Bluegreen Vacations
San Antonio, Texas
11.2021 - 06.2023
  • Assisted customers in selecting vacation packages and timeshare options.
  • Provided detailed information about resort amenities and activities.
  • Conducted property tours to showcase features and benefits of resorts.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.

Sales Partner

Results consulting
Los Angeles, California
12.2019 - 09.2021
  • Cultivated client relationships to understand needs and preferences.
  • Collaborated with cross-functional teams to enhance service offerings.
  • Managed customer inquiries and provided timely responses to ensure satisfaction.
  • Attended workshops and seminars related to industry trends and developments.
  • Conducted market research to identify new opportunities for sales growth.
  • Conducted interviews to assess candidate qualifications and fit.
  • Facilitated onboarding sessions for new hires to ensure smooth transitions.
  • Coordinated with HR to implement employee retention strategies and initiatives.

Assistant Store Manager

Journeys Shoe Store
San Antonio, Texas
01.2018 - 10.2019
  • Assisted in daily store operations and maintained compliance with company policies.
  • Supervised and trained staff to enhance customer service skills and efficiency.
  • Conducted regular audits of stockroom and sales floor for accuracy and organization.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Education

High School Diploma -

Karen Wagner Highschool
San Antonio, TX
05-2019

Skills

  • Adaptability to change
  • Problem solving
  • Time management
  • Data collection
  • Communication techniques
  • Crisis intervention
  • Self-management strategies
  • Team building and collaboration
  • Friendly, positive attitude

Certification

  • RBT certification

Accomplishments

  • Became a full fledged At&t sales partner in under 9 months. Exceeding all previous quotas.

Timeline

Registered Behavior Technician

Action Behavior Centers
07.2024 - 09.2025

Sales Associate

Bluegreen Vacations
11.2021 - 06.2023

Sales Partner

Results consulting
12.2019 - 09.2021

Assistant Store Manager

Journeys Shoe Store
01.2018 - 10.2019

High School Diploma -

Karen Wagner Highschool

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