Dedicated and personable professional with extensive experience in customer service. Knowledgeable in patient scheduling, insurance verification, and maintaining confidential records with accuracy and discretion. Adept at creating a welcoming environment, handling multi-line phones, and coordinating between patients, providers, and staff to ensure smooth office operations. Proven ability to multitask under pressure, resolve patient concerns, and contribute to an efficient, compassionate healthcare experience.
Basic Life Support (BLS) Certification
American Red Cross
Webster Grove, MO
June 2025