Jamaica Harding Washington

Applied makeup for guests special events, held events for new product launches, kept track of counters business to effectively reach sales goals.

• Resolved customer complaints in a professional manner while upholding the integrity of the brand.
• Trained new employees on cash register operations, product sales, knowledge, and management, customer service, and store policies.
• Organized promotional events to attract clients and drive sales.
• Building client relationships to maintain connection.

• Utilized problem solving techniques to resolve customer complaints in an efficient manner.
• Developed a thorough understanding of hospitality services through extensive training and on the job experience.
• Provided exceptional customer service to guests in hotel’s restaurant and coffee stand.
• Monitored inventory levels of items required in restaurant’s front of house sector.

• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

• Gained valuable experience in fast paced environment by quickly learning new procedures and systems.
• Leading Front of House teams by teaching operative functions, opening and closing stores, and overall maintenance.
• Opened 4 café’s within the Inland Northwest region.