Alanna Gama
Spotswood,NJ
Summary
Dynamic Sales Associate with a proven track record at Best Buy, enhancing customer satisfaction and fostering repeat business through exceptional service and relationship building. Skilled in customer service and problem-solving, successfully increased sales revenue by building strong customer rapport. Collaborated effectively with team members to boost store performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Student Nurse offering 2 semesters of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Very proficient in patient care, assessments, and health education.
Overview
2
2
years of professional experience
Work History
Sales Associate
Best Buy
10.2021 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
Education
Associate of Applied Science - Nursing
Raritan Valley Community College
Somerville, NJHigh School Diploma -
East Brunswick High School
East Brunswick, NJ06.2022
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Relationship Building
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Vitals monitoring
- Task Prioritization
- Patient Assessments
- Patient Monitoring
Languages
Portuguese
Native or Bilingual
Timeline
Sales Associate
Best Buy
10.2021 - 01.2024
Associate of Applied Science - Nursing
Raritan Valley Community College
High School Diploma -
East Brunswick High School