Alanna Walton
Chandler,AZ
Summary
Experienced bartender with expertise in private event management, focusing on customer service and event logistics. Demonstrated success in enhancing guest experiences through efficient time management and operational practices. Currently transitioning into leasing and property management, utilizing strong interpersonal skills and a solid foundation in hospitality.
Overview
2
2
Certifications
10
10
years of professional experience
Work History
Event Manager
Hundred Mile Brewing Co.
Tempe, Arizona
02.2026 - 06.2026
- Planned and executed events to promote craft beers and engage local community.
- Coordinated logistics for festival setups, including vendor placements and equipment rentals.
- Trained staff on customer service best practices for high-volume events.
- Oversaw onsite event operations, ensuring smooth execution and guest satisfaction.
- Resolved issues promptly during events to maintain operational flow.
- Served as primary contact for responding to event inquiries.
- Managed on-site logistics during events, including registration and audio-visual equipment setup.
Event Server
Hundred Mile Brewing
Tempe, Arizona
11.2024 - 06.2026
- Coordinated timely food delivery with kitchen staff to ensure efficient service during events.
- Trained new servers on operational procedures and service standards to enhance team performance.
- Managed setup and breakdown of bar stations, optimizing workflow before and after events.
- Effectively set up banquet tables and chairs, adhering to event specifications.
- Maintained cleanliness and organization of serving areas throughout all events.
- Greeted guests upon arrival, providing menu information and addressing inquiries promptly.
- Engaged guests in conversation while mixing drinks, fostering a welcoming atmosphere.
- Collaborated with event planners to guarantee seamless execution of all events.
Bartender/Server
Cornish Pasty Co.
Mesa, USA
10.2017 - 10.2024
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Front Counter Cashier
Barro's Pizza
Tempe, USA
02.2016 - 08.2017
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Supported other departments as needed, demonstrating flexibility and adaptability in various roles within the organization.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Trained new hires on front counter procedures, fostering consistent performance across all team members.
Education
Associate of Arts - History
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Multitasking and organization
- Vendor coordination
- Event logistics
- Hospitality expertise
- Team collaboration
- Effective communication
- Engaging personality
- Customer handling strategies
- Memory retention techniques
- Customer relationship management
- Time management
- Attention to detail
- Food service operations
- On-site execution
Certification
Food Handler Certificate
Timeline
Event Manager
Hundred Mile Brewing Co.
02.2026 - 06.2026
Event Server
Hundred Mile Brewing
11.2024 - 06.2026
Bartender/Server
Cornish Pasty Co.
10.2017 - 10.2024
Front Counter Cashier
Barro's Pizza
02.2016 - 08.2017
Associate of Arts - History
Maricopa Community Colleges, Mesa Community College