Alannah Lopez
Cibolo,TX
Summary
Motivated student with a background in Business Management. Handles training, customer service, and operational tasks effectively, backed by strong analytical thinking and organization skills. Committed to contributing to business success through quality service and efficient management.
Overview
1
1
year of professional experience
Work History
Car Detailer
The Wash Tub
04.2024 - 09.2024
- Performed thorough exterior and interior cleaning of vehicles using specialized tools and products.
- Applied wax finishes to enhance vehicle appearance and protect paint surfaces.
- Inspected vehicles for damage, documenting findings for customer awareness and service improvement.
- Assisted in training new staff on detailing techniques and best practices for quality assurance.
- Managed time efficiently to complete detailing tasks within established service timelines.
- Communicated effectively with customers, addressing concerns to enhance overall satisfaction with services provided.
Crew Leader
Sonics Drive In
04.2023 - 08.2024
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new crew members on food safety and operational procedures.
- Managed inventory levels, ensuring adequate supply for peak hours and reducing waste.
- Implemented scheduling adjustments to optimize staffing based on customer flow patterns.
- Ensured compliance with health regulations, maintaining cleanliness and safety standards in the workplace.
- Conducted regular performance assessments of crew members, fostering skill development and accountability.
- Trained employees in time management and proper ways to complete job duties.
Education
Bachelor of Business - Business Management
The University of Texas At San Antonio
San Antonio, TX05-2028
Skills
- Customer service
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Car Detailer
The Wash Tub
04.2024 - 09.2024
Crew Leader
Sonics Drive In
04.2023 - 08.2024
Bachelor of Business - Business Management
The University of Texas At San Antonio