ALANNAH RODRIGUEZ
Bastrop
Summary
Tech-savvy and smart professional equipped with experience in medical customer service along with appointing and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Lantern Government Solutions
Westminster
02.2025 - 07.2026
- Assisted patients with appointment scheduling.
- Handled patient inquiries and resolved concerns efficiently.
- Answered incoming calls in a professional manner.
- Inputted patient demographic data into electronic health record system.
Med Support Clerk
Zimmerman Associates
San Antonio
10.2020 - 06.2021
- Inbound and Outbound Customer Service Representative
- Schedule Medical Appointments for Primary Care Doctor and Specialty Doctor’s
- Schedule Specialty Doctor Referral’s
- San Antonio Military Health System
Med Support Clerk
The Arora Group
San Antonio
06.2019 - 10.2020
- Inbound and Outbound Customer Service Representative
- Schedule Medical Appointments for Primary Care Doctor and Specialty Doctor’s
- Schedule Specialty Doctor Referral’s
- San Antonio Military Health System
Customer Service Representative
Taskus
San Antonio
08.2018 - 03.2019
- Inbound and Outbound Customer Service Representative
- Member Services
- GoodRx
Education
Diploma - Culinary Arts: Baking & Restaurant Management
Arizona Culinary Institute
Scottsdale, Arizona01-2011
High School Diploma -
McCollum High School
San Antonio, Texas01-2009
Skills
- Patient Interaction Techniques
- Efficient Workflow Management
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPoint
- Adaptable Problem Solver
- Collaborative Team Support
Job Skills
- Computer Skills include Microsoft Excel, Word, Power Point and Outlook
- Filing
- Fast Learner and the ability to learn new skills
- Works at a fast pace
- A very motivated team worker
Timeline
Patient Service Representative
Lantern Government Solutions
02.2025 - 07.2026
Med Support Clerk
Zimmerman Associates
10.2020 - 06.2021
Med Support Clerk
The Arora Group
06.2019 - 10.2020
Customer Service Representative
Taskus
08.2018 - 03.2019
Diploma - Culinary Arts: Baking & Restaurant Management
Arizona Culinary Institute
High School Diploma -
McCollum High School