ALANNAH WASHINGTON
Indianapolis,Indiana
Summary
Dynamic and results-driven professional with a proven ability to inspire and lead teams, driving significant improvements in performance and achieving strategic objectives. Skilled communicator adept at delivering clear, effective messaging and facilitating collaboration in diverse environments. Strong background in customer service excellence, with expertise in conflict resolution, strategic planning, and proactive problem-solving to ensure high levels of client satisfaction and loyalty. Demonstrates adaptability, reliability, and a forward-thinking approach to meet organizational goals. Thrives in team-oriented settings and is committed to fostering positive outcomes and sustained success.
Overview
5
5
years of professional experience
Work History
Coach
Ethos Volleyball Club
10.2024 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Offered constructive feedback to clients to help reach goals.
- Boosted player confidence through personalized training sessions and continuous feedback.
Student Athletic Trainer
Tennessee State University
09.2024 - Current
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
- Communicated with head trainer and doctors about patient needs.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Monitored and evaluated injured athletes during rehabilitation sessions.
House and Pet Sitter
Self Employed/ Rover
03.2020 - Current
- Pet sitters look after pets on a daily basis while their owners are away on vacation
- They usually stay in the owner's home so that the pets can stay in their accustomed surroundings
- They may also perform basic tasks for the owner, such as collecting mail and vacuuming pet hair, in addition to caring for dogs
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
Hostess/ To Go
Outback Steakhouse
06.2021 - 08.2024
- Welcome guests in a warm and friendly manner
- Ascertains their dining/lodging needs
- Seat guests and manage the seating chart
- Monitors restaurant activity to determine seating and dining flow
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Answered phone calls to take orders, give information and document reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Coach
Kidokinetics
06.2023 - 08.2023
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others
- Utilized positive communication to encourage team and promote integrity and respect
- Teaching fundamental skills to pre-k through 3rd, while working on team building and sportmanship
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries
Dog daycare attendant
Petsuites Inc
07.2022 - 08.2023
- A dog daycare attendant watches over a client's dog in a facility designed for a pet to stay for prolonged periods
- In this job, you provide the dogs with food and water, take them for walks periodically, and allow them to run and get exercise
- Exercised animals regularly with walks and rigorous play activities
- Kept cages, kennels, play yards, and grooming areas neat and clean
Education
Bachelor of Science - Human Performance And Sports Science
Tennessee State University
Nashville, TN05-2026
High School Diploma -
Lawrence Central High School
Indianapolis, IN06-2022
Skills
- Effective communication
- Group leadership
- Phone etiquette
- Team development
- Injury prevention
- First aid
- Sanitation practices
- Interpersonal relationships
- Customer service
- Effective multitasking
- Patience and empathy
- Flexibility
Timeline
Coach
Ethos Volleyball Club
10.2024 - Current
Student Athletic Trainer
Tennessee State University
09.2024 - Current
Coach
Kidokinetics
06.2023 - 08.2023
Dog daycare attendant
Petsuites Inc
07.2022 - 08.2023
Hostess/ To Go
Outback Steakhouse
06.2021 - 08.2024
House and Pet Sitter
Self Employed/ Rover
03.2020 - Current
Bachelor of Science - Human Performance And Sports Science
Tennessee State University
High School Diploma -
Lawrence Central High School
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