SHERYL SCOTT
Omaha,NE
Overview
15
15
years of professional experience
Work History
Licensed Mental Health Counselor/Licensed Drug and Alcohol Counselor
Therapy Resource Associates, Inc
Omaha, NE
05.2021 - Current
- Provide mental health and substance abuse therapy and interventions with individuals, couples, and families dealing with complex clinical issues and diagnoses
- Administer mental health assessments and chemical dependency evaluations
- Manage clinical cases, write treatment plans, and assist with discharge planning and referrals for ongoing treatment providers and community supports
- Consult with colleagues on a variety of clinical issues and treatment interventions
- Responsible for administrative duties related to private practice including billing, scheduling, working with third party payors and managed care organizations
Behavioral Health Utilization Manager
Anthem Blue Cross Blue Shield
Omaha, NE
10.2020 - 06.2021
- Managed psychiatric and substance use disorder facility based and outpatient professional treatment health benefits
- Administered appropriate screening criteria and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare
- Referred and clinically staffed complex behavioral healthcare cases with the medical director and behavioral health team
- Performed psychiatric and substance use disorder assessment coordination, implementation, case planning, monitoring, and evaluating to promote quality member outcomes
- Optimized member health benefits and promoted effective use of health benefits and community resources
EAP Counselor
Mutual of Omaha Insurance Co
Omaha, NE
04.2018 - 10.2020
- Counseled individuals, families, human resources, and managers while completing needs assessments and recommending and implementing treatment interventions
- Made referrals and recommendations for long term counseling services while providing case management
- Provided consultation and intervention to management, human resources, and managers as it pertains to performance, attendance, and behavior issues in the workplace
- Facilitated training and educational programs to individuals and groups
- Consulted with managers and human resources personnel while recommending interventions
- Provided national referrals and recommendations for treatment
- Contracted and negotiated counseling services and rates with potential providers
- Maintained thorough clinical documentation, case records and notes
- Provided case management services for contracted human resources, managers, employees, and their family members
EAP Counselor
Methodist Health System
Omaha, NE
11.2017 - 04.2018
- Best Care Employee Assistance Program, Counseled individuals, couples and families using solution focused and brief therapy interventions
- Made appropriate referrals and recommendations for long term counseling services
- Worked with clinical treatment teams to provide effective clinical interventions
- Conducted needs assessments and formulated action plans and goals for treatment
- Consulted with managers and human resources personnel while recommending interventions
- Provided training and educational materials to individuals requesting EAP services
- Provided onsite counseling services for organizations and companies contracted for EAP services
- Provided national referrals and made recommendations for treatment
- Contracted and negotiated counseling services and rates with potential providers
- Maintained thorough clinical documentation, case records and notes
- Provided case management services for contracted employees and their family members
Utilization/Care Manager
Nebraska Total Care
Omaha, NE
12.2016 - 10.2017
- Authorized, monitored, and recommended clinical levels of care and services for clients diagnosed with mental health and substance use issues based on clinical information, medical necessity, and appropriateness of care
- Collaborated with community treatment providers and other interested parties to ensure placement and continuity of care for clients discharging from inpatient psychiatric and substance use treatment facilities
- Participated in quality improvement activities, served on clinical excellence committees, attended meetings, and collaborated with community partners
- Interacted with clinical staff to discuss various concerns related to members diagnosed with mental health and substance use disorders
- Authorized and reviewed the utilization of mental health and substance use services to ensure that members were placed in the appropriate levels of care needed to address mental health and Substance use issues.
EAP Counselor
Methodist Health System, Best Care Employee Assistance Program
Omaha, NE
09.2014 - 12.2016
- Counseled individuals, couples and families using solution focused and brief therapy interventions
- Made appropriate referrals and recommendations for long term counseling services
- Worked with clinical treatment teams to provide effective clinical interventions
- Conducted needs assessments and formulated action plans and goals for treatment
- Consulted with managers and human resources personnel while recommending interventions
- Provided training and educational material to individuals requesting EAP Services
- Onsite counseling services for organizations
- Provided national referrals and recommendations
- Contracted and negotiated counseling services and rates with potential providers
- Maintained thorough clinical documentation, case records and notes
- Provided case management services for contracted employees and their family members
Manager/Clinician
Douglas County Community Mental Health Center
Omaha, NE
02.2015 - 11.2015
- Provided supervision and overall management of programs
- Provided clinical and professional supervision to case workers, social workers, and therapists
- Administered and managed staff so all program expectations were met, and services were in place for program participants
- Responsible for hiring and training employees; designing and directing work; evaluating and appraising employee work performance and problem resolution of employee concerns
- Responsible for the collection of data and statistics to show program efficacy and quality outcomes
- Served as a liaison between staff, attorneys, administrative staff, psychiatrists, and other collaborating professionals
- Administered mental health assessments, chemical dependency evaluations and mental status exams
- Managed cases, treatment plans, casework reviews and assisted with discharge planning
Behavioral Health Director
Catholic Charities, Outpatient Behavioral Health Services
Omaha, NE
09.2011 - 01.2015
- Provided supervision and overall management of administrative support staff and services
- Provided clinical and professional supervision to all licensed staff and practicum students, community support mental health specialists and advance practice registered nurse
- Planned, administered, and managed staff so all components and elements of clinical care and administrative services were in place
- Responsible for hiring and training employees; planning, designing, and directing work; appraising performance; rewarding and disciplining employees as well as problem resolution
- Facilitated and monitored continuous quality improvement of programs; monitored outcome measurement processes; monitored program budgets and billing for outpatient programs
- Served as a liaison between clinical staff, administrative staff, psychiatrists, and other medical professionals
- Collaborated professionally with community providers
- Administered mental health assessments, chemical dependency evaluations and mental status exams
- Served as the supervising practitioner for Medicaid clinical cases and reviews
Credentialed Therapist
Catholic Charities
Omaha, NE
06.2010 - 09.2011
- Counseled patients with co-occurring mental health and substance use diagnoses
- Provided education and therapy to clients and their families
- Facilitated education, psychotherapy, and chemical dependency treatment in a group setting
- Consulted with clinical treatment teams to provide effective treatment
- Administered mental health assessments and chemical dependency evaluations
- Managed clinical cases, wrote treatment plans, and assisted with discharge planning
- Provided case management services for clients with mental health and substance use diagnoses
Program Therapist
Alegent Health Lasting Hope Recovery Center
Omaha, NE
05.2009 - 06.2010
- Counseled patients with acute co-occurring psychiatric illnesses
- Provided education and therapy to patients and families
- Facilitated daily education, psychotherapy and substance use groups
- Consulted with clinical treatment teams to provide effective treatment
- Administered assessments and substance use evaluations
- Managed clinical cases, wrote treatment plans, and assisted with discharge planning
- Provided case management services for clients with mental health and substance use diagnoses
Education
Master of Science - Clinical Counseling
Bellevue University
March 2014
Master of Science - Mental Health Counseling
University of Nebraska
August 2008
Bachelor of Science - Criminal Justice
May 1991
Timeline
Licensed Mental Health Counselor/Licensed Drug and Alcohol Counselor
Therapy Resource Associates, Inc
05.2021 - Current
Behavioral Health Utilization Manager
Anthem Blue Cross Blue Shield
10.2020 - 06.2021
EAP Counselor
Mutual of Omaha Insurance Co
04.2018 - 10.2020
EAP Counselor
Methodist Health System
11.2017 - 04.2018
Utilization/Care Manager
Nebraska Total Care
12.2016 - 10.2017
Manager/Clinician
Douglas County Community Mental Health Center
02.2015 - 11.2015
EAP Counselor
Methodist Health System, Best Care Employee Assistance Program
09.2014 - 12.2016
Behavioral Health Director
Catholic Charities, Outpatient Behavioral Health Services
09.2011 - 01.2015
Credentialed Therapist
Catholic Charities
06.2010 - 09.2011
Program Therapist
Alegent Health Lasting Hope Recovery Center
05.2009 - 06.2010
Master of Science - Clinical Counseling
Bellevue University
Master of Science - Mental Health Counseling
University of Nebraska
Bachelor of Science - Criminal Justice
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