ALANNYS FRANCO
Kissimmee,FL
Summary
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
02.2023 - Current
- Communicated effectively with customers, supervisors, and team members
- Arrived on time for shifts and adhered to company dress code guidelines
- Performed opening and closing duties, including store cleaning and restocking
- Provided excellent customer service through solving problems and answering questions
- Trained new team members on company policies and procedures
- Built relationships with customers through providing accurate information on products or services offered
Education
Associate Of General Studies - Health Sciences
Valencia College
Orlando, FLHigh School Diploma -
Osceola High School
Florida05.2024
Skills
- Teamwork and Collaboration
- Account Management
- Staff Training
- Hospitality and Accommodation
- Equipment Maintenance
- Stocking and Replenishing
- Attention to Detail
- Guest Satisfaction
- Willingness to Learn
LANGUAGES
English - Bilingual
Native or Bilingual
Spanish - Bilingual
Native or Bilingual
Awards
- Dean's List Awards
- Honor Awards
- AP class awards
Accomplishments
- National Honor Society Certificate
- Biliteracy Seal on Diploma
Certification
Phlebotomy (04/2024- Current)
Timeline
Team Member
Chick-fil-A
02.2023 - Current
Associate Of General Studies - Health Sciences
Valencia College
High School Diploma -
Osceola High School