Alanoud Alhejaili
Cybersecurity Engineer
Daytona Beach,US
Summary
IT professional with 6+ years of experience in system administration and cloud computing, recently completed a Master’s degree in Cybersecurity Engineering. Skilled in system and network security, utilizing security tools and techniques, incident response, risk assessment, and threat mitigation strategies with a strong foundation in managing IT infrastructure and supporting organizational environments. I seek to pursue a full-time role as a Cybersecurity Engineer to apply advanced knowledge gained from graduate studies alongside prior industry experience to contribute to developing secure and efficient IT solutions.
Overview
6
6
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Cloud Computing Migration Professional
Saudi Data and Artificial Intelligence Authority
Riyadh, Saudi Arabia
08.2020 - 07.2021
- Migrated government data centers to Deem Cloud and managed efficient digital infrastructure.
- Managed and customized hosted entities' resources.
- Prepared documentation and reports related to Deem Cloud Services.
Senior System Administrator
Saudi Commission for Health Specialties
Riyadh, Saudi Arabia
06.2019 - 08.2020
- Contributed to the Mumaris+ project serving the Saudi health sector.
- Provided ongoing CRM support, training, and user guide implementation.
- Optimized and customized CRM to enhance functionality.
- Investigated technical issues and reported CRM defects.
- Operated and customized AppDynamics for in-depth performance analysis.
System Administrator
Saudi Commission for Health Specialties
Riyadh, Saudi Arabia
12.2016 - 06.2019
- Provided Windows Server architecture, administration, installation, optimization, and issue resolution.
- Managed domain/user accounts and security via Active Directory and group policies.
- Administered DNS & DHCP through Infoblox.
- Handled MS Exchange 2016 accounts, distribution lists, and Outlook configurations.
- Resolved system issues, supported technical leads, and developed solutions for Siebel & Dynamics CRM.
- Maintained VMware-based network/server infrastructure.
- Managed Websense Email Security for web, data, and email protection.
- Supported and maintained Outlook Web Access, email, calendaring, and scheduling.
CRM Technical Support Specialist
Saudi Commission for Health Specialties
Riyadh, Saudi Arabia
10.2015 - 12.2016
- Managed CRM data, customer support, business process monitoring, user training, and technical issue resolution across in-person, phone, and email channels.
- Created and updated user manuals to help health practitioners and staff resolve issues independently.
Education
Master of Science - Cybersecurity Engineering
Embry-Riddle Aeronautical University
Daytona Beach, FL 05.2001 -
English Intensive Program -
ELI-University of Florida
Gainesville, FL 05.2001 -
Bachelor's Degree - Networks And Communication Systems
Princess Nourah Bint Abdulrahman University
Riyadh, Saudi Arabia 05.2001 -
Skills
Cybersecurity & Information Security: Penetration Testing, Threat Detection, Cryptography, Vulnerability Assessment, Secure Software Development
Programming & Data Analysis: Python, Web Scraping, Pandas, SQL, Gitpod, Google Colab
Tools & Technologies: Wireshark, Nmap, Metasploit, Kali Linux, Docker, VMware, Cisco Packet Tracer, AppDynamics, Websense, Microsoft Office
Database Technologies: SQL Databases (SQLite, PostgreSQL), Non-SQL Databases (MongoDB, Neo4j, Memgraph)
System & Network Administration: Windows Server, Microsoft Exchange Server, Active Directory, DNS/DHCP, SCCM, SCOM, SharePoint
Certification
Security+ (In progress)
CONFERENCES & COURSES
- Introduction to Cybersecurity Tools & Cyber Attacks - Coursera, 10/2022
- ITIL 4 Foundation, 04/2021
- Windows Server 2016 Administration - Udemy, 06/2020
- Project Management Fundamental (PMF) - EMpower, 04/2020
- Problem Solving and Decision Making - LEORON, 10/2019
- Configuration in Microsoft Dynamics 365 for Sales and Customer Service - Koenig Solutions, 10/2018
- Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM) - Koenig Solutions, 10/2018
- Service Intelligence in Microsoft Dynamics 365 for Customer Service - Koenig Solutions, 09/2018
- Voice of the Customer in Microsoft Dynamics 365 for Customer Service - Koenig Solutions, 09/2018
- Agent Enablement in Microsoft Dynamics 365 for Customer Service- Koenig Solutions, 09/2018
- Installation in Microsoft Dynamics CRM 2016 - Koenig Solutions, 09/2018
- Introduction to Dynamics 365 - Koenig Solutions, 09/2018
- SharePoint Content Creator - The Saudi Commission for Health Specialties, 10/2017
- 2nd International Cyber Security Conference - The Saudi Arabia Ministry of Interior, 02/2017
- The 4th Saudi International Conference on Information Technology: Big Data Analysis 2016 - King Abdulaziz City for Science and Technology, 11/2016
- International Conference on Cloud Computing ICCC15 - The PNU University Conference Center, 04/2015
- Internet of things Workshop - Princess Nourah Bint Abdulrahman University, 04/2015
- Twenty National Conference of social networks and intellectual security and national - Saudi Computer Society, 02/2015
SOFT SKILLS
- Analytical thinking & problem solving
- Accuracy & attention to detail
- Report writing & editing
- Technical writing & good communication
- Work independently or within a team
- Time management & prioritization
- Adaptability & continuous learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL 4 Foundation
07-2021
Microsoft Certified Solutions Associate (MCSA)
01-2021
Cloud Computing Migration Professional
Saudi Data and Artificial Intelligence Authority
08.2020 - 07.2021
Senior System Administrator
Saudi Commission for Health Specialties
06.2019 - 08.2020
System Administrator
Saudi Commission for Health Specialties
12.2016 - 06.2019
CRM Technical Support Specialist
Saudi Commission for Health Specialties
10.2015 - 12.2016
Master of Science - Cybersecurity Engineering
Embry-Riddle Aeronautical University
05.2001 -
English Intensive Program -
ELI-University of Florida
05.2001 -
Bachelor's Degree - Networks And Communication Systems
Princess Nourah Bint Abdulrahman University
05.2001 -