Kadesiah Ward
Orange ,NJ
Summary
Dedicated receptionist with 15 years of comprehensive experience in administrative roles. Skilled in managing multiple tasks efficiently while maintaining a strong focus on organization and prioritization. Known for a solid work ethic and ability to enhance office productivity. Aiming to leverage skills to support organizational goals and improve client interactions.
Overview
21
21
years of professional experience
Work History
Activities Assistant
Arden Courts
West Orange, NJ
09.2021 - Current
- Evaluated supplies and requested purchases to meet activity plans.
- Engaged residents through events, small groups and personal attention.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
- Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Provided respectful mobility assistance to individuals needing extra support.
- Planned, coordinated and implemented activities to address needs of participants with varying abilities.
- Scheduled movies, entertainment and other special events.
Receptionist
O2 & Company Accounting
South Orange, NJ
10.2018 - Current
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Resolved customer problems and complaints by the order in which we received the complaint .
- Scheduled and confirmed appointments and meetings for Owner Samspon Oj .
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Kept reception area clean and neat to give visitors positive first impression.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Medical Unit Secretary
Carewell Health
East Orange, NJ
12.2022 - 12.2025
- Managed patient registration and scheduling using electronic health records system.
- Coordinated communication between medical staff and patients to ensure efficient operations.
- Maintained patient confidentiality and compliance with HIPAA regulations in all interactions.
- Assisted in optimizing office workflows by implementing standardized procedures for document management.
- Trained new staff on office protocols, enhancing team efficiency and communication practices.
- Developed and maintained organized filing systems, improving retrieval times for patient records.
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Picker
Amazon Logistics
Elizabeth , NJ
12.2018 - 03.2019
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Printed labels, packaged boxes and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Floor Team Member
Family Dollar Stores Inc.
Orange, NJ
09.2017 - 02.2018
- Greeted customers and directed to requested products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Managed timely and effective replacement of damaged or missing products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Receptionist
White Construction LLC
Newark, NJ
05.2010 - 11.2016
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Scheduled and confirmed appointments and meetings for owner Shadiq White.
- Routed incoming mail and messages to relevant personnel without delay.
- Kept records in excel to maintain the data by entering and updating information.
Hairstylist
Advance Beauty Salon
Newark, NJ
07.2006 - 03.2011
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Cashier
Wendys
Irvington, NJ
04.2005 - 07.2005
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Educated customers on promotions to enhance sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma - Basic Studies
Weequahic High School
Newark, NJ06.2006
Skills
- Client relationship management
- Business etiquette
- Organizational abilities
- Dispute resolution
- Calendar management
Timeline
Medical Unit Secretary
Carewell Health
12.2022 - 12.2025
Activities Assistant
Arden Courts
09.2021 - Current
Picker
Amazon Logistics
12.2018 - 03.2019
Receptionist
O2 & Company Accounting
10.2018 - Current
Floor Team Member
Family Dollar Stores Inc.
09.2017 - 02.2018
Receptionist
White Construction LLC
05.2010 - 11.2016
Hairstylist
Advance Beauty Salon
07.2006 - 03.2011
Cashier
Wendys
04.2005 - 07.2005
High School Diploma - Basic Studies
Weequahic High School