Alany Fernandez
The Bronx,NY
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Bookeeper/Cashier
Key Food Supermarket
The Bronx, NY
03.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits, or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts, as requested by customers.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
John Jay College of Criminal Justice of The City University of New York
New York, NY07-2028
Skills
- Payment Processing
- Product Recommendations
- ID Verification
- Returns processing
- Customer Service
- Staff Mentoring
- Staff Training
- Sales expertise
- Time management skills
- Written and verbal communication
- Payment Collection
- Customer Assistance
- Drawer balancing
- Cash Handling
- Bookkeeping
Timeline
Bookeeper/Cashier
Key Food Supermarket
03.2023 - Current
High School Diploma -
John Jay College of Criminal Justice of The City University of New York
Similar Profiles
Maria Peralta MedinaMaria Peralta Medina
Team Member at Key Food SupermarketTeam Member at Key Food Supermarket
Rhian SmithRhian Smith
Cashier at Key Food SupermarketCashier at Key Food Supermarket
KENIA ORTEZKENIA ORTEZ
Produce Associate at Key Food SupermarketProduce Associate at Key Food Supermarket