Alanya Terzi
Auburn,AL
Summary
Motivated and adaptable professional skilled in customer service and research techniques. Known for effective upselling and social perceptiveness, contributing to both customer satisfaction and research outcomes. Prepared to support innovative initiatives in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Chesapeake Bay Beach Club
Stevensville, Maryland
08.2025 - 12.2025
- Answered telephone to provide dining information and take reservations.
- Handled guest inquiries and resolved concerns promptly and courteously.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Office Assistant
Granite and Marbles LLC
Annapolis, Maryland
03.2021 - 12.2025
- Managed office supplies and inventory for efficient operations at Granite and Marbles LLC.
- Coordinated schedules and appointments for team members to enhance productivity.
- Assisted in preparing documentation for client meetings and project proposals.
- Supported customer inquiries through effective communication and problem-solving skills.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Server
Always Ice Cream Co.
Annapolis, Maryland
03.2022 - 10.2025
- Provided exceptional customer service in a fast-paced ice cream shop environment.
- Assisted customers with menu selections and special dietary needs.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of dining and serving areas.
Research Assistant
Salisbury University
Salisbury, Maryland
01.2025 - 05.2025
- Collected and analyzed data using statistical software tools for research purposes.
- Assisted in the design and implementation of experimental protocols.
- Set up, calibrated, and maintained laboratory and field research equipment.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Researching the possibility of an unknown co-opted endogenous retrovirus Gag gene in the carnivorous ancestral lineage.
- Experienced in lab procedures such as, for example, running PCR, gel electrophoresis, and plasmid DNA isolation.
Education
Bachelor of Science - Neuroscience
Auburn University
Auburn, AL05-2028
Some College (No Degree) - Biomedical Sciences
Salisbury University
Salisbury, MDSkills
- Guest management
- Customer service
- Customer upselling
- Problem solving
- Social perceptiveness
- Data analysis
- Research methodologies
- Experimental design
- Laboratory techniques
Academic Publications
- Data Publication- “Contrasting precipitation controls on autumn phenology across eastern and western U.S.,” authored by Xiaolu (Grace) Li and colleagues in April 2026
Leadership
- Senior Captain, Girls Varsity Volleyball Team, Indian Creek High School, 08/23, 11/23
- Vice President, National Art Honor Society, Indian Creek High School, 11/23, 06/24
Voluenteering
- Eastern Shore Mission of Mercy, Volunteered 7 hours on organization and sterilization of dental tools during event., Salisbury, MD, Every four years
- Wicomico County and Queen Annes County, MD animal shelter volunteering. Walking dogs, cleaning and organizing donation piles. May 2024-August 2024
Projects
- Salisbury University Phenology Project (SUPP), Collect data and conduct research based on trees grown on the Salisbury University campus.
- Biology 201, Extract concentrates from samples to determine their effects on daphnia.
- Biology 202, Observe and document the phenology patterns on an assigned tree to determine how climate patterns affect the phenology timings of the flowering dogwood tree.
Affiliations
- INDIAN CREEK UPPER SCHOOL
Varsity Volleyball Team Captain (2022-2024)
Boy's Lacrosse Manager (2022-2024)
National Art Honor Society Vice President (2023-2024)
Varsity Tennis member (2024)
Aviation Club Member (2023-2024)
Green Club member (2022)
First Aid Club Member (2022)
Yearbook Staff (2021)
Newspaper Club (2021)
Accomplishments
- Honor Roll Student
- National Latin Exam Award Recipient (2023 Latin 4)
- National Art Honor Society (2023-
2024) - Varsity Girls Volleyball Players
Choice Award (2023) - JV Girls Volleyball Most Improved (2021)
Timeline
Restaurant Hostess
Chesapeake Bay Beach Club
08.2025 - 12.2025
Research Assistant
Salisbury University
01.2025 - 05.2025
Server
Always Ice Cream Co.
03.2022 - 10.2025
Office Assistant
Granite and Marbles LLC
03.2021 - 12.2025
Bachelor of Science - Neuroscience
Auburn University
Some College (No Degree) - Biomedical Sciences
Salisbury University