Alanya Penny Phonesy
Rio Dell,CA
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Smart student studying Sterile Processing and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
1
1
year of professional experience
Work History
Sterile Processing Student
Adam Okada
Fresno, CA
01.2023 - 08.2023
- Detail-oriented and motivated individual with a strong interest in pursuing a career as a Sterile Processing Technician. Possess excellent organizational skills, a commitment to maintaining a sterile environment, and a willingness to learn and adapt in a fast-paced healthcare setting.
- Ensured compliance with safety guidelines in accordance with OSHA regulations.
- Monitored expired sterilization dates and rotated stock to minimize processing.
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Assisted in routine research, investigations and special projects to support work of assigned department.
- Proofread documents before submitting them for review.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
Home Health Aide
Office of Hearing Operations
Redway, CA
2020 - 2023
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Provided companionship and monitored health condition of clients.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices or on other trips outside home.
- Administered prescribed medications under direction from physician.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Restaurant Manager
Cadillac Wok
Garberville, CA
2015 - 2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Ensured compliance with all food safety regulations and sanitation standards.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Education
High School Diploma -
Fowler High School
Fowler, CA06-2014
Some College (No Degree) - General Studies
Fresno State University
Fresno, CASome College (No Degree) - General Studies
College of Redwoods
Eureka, CASome College (No Degree) - Sterile Processing Technology
Sterile Education
Fresno, CASkills
Skills:
- Knowledge of sterilization methods (eg, steam, ethylene oxide)
- Understanding of infection control protocols and practices
- Proficiency in handling and maintaining sterilization equipment
- Attention to detail in assembling surgical trays and instrument sets
- Strong organizational and time management skills
- Ability to work effectively in a team environment
Languages
English
Professional
Thai
Limited
Laotian
Professional
Timeline
Sterile Processing Student
Adam Okada
01.2023 - 08.2023
Home Health Aide
Office of Hearing Operations
2020 - 2023
Restaurant Manager
Cadillac Wok
2015 - 2021
High School Diploma -
Fowler High School
Some College (No Degree) - General Studies
Fresno State University
Some College (No Degree) - General Studies
College of Redwoods
Some College (No Degree) - Sterile Processing Technology
Sterile Education
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