Alanys Shareef
Franklin,WI
Summary
Dynamic professional with extensive experience in customer service and community outreach. Proven track record of enhancing customer satisfaction through effective communication and innovative problem-solving strategies.
Overview
2026
2026
years of professional experience
Work History
Library Assistant
Alverno Library
Milwaukee, Wisconsin
02.2025 - Current
- Assisted patrons in locating books and resources throughout the library.
- Responded to patron inquiries, providing information on services and resources available.
- Handled daily tasks, facility maintenance and security to support staff members.
Sales Associate
TJX Companies
Greendale, Wisconsin
11.2024 - 05.2025
- Assisted customers in locating products and providing recommendations.
- Maintained organized sales floor and ensured product displays were appealing.
- Stocked shelves and replenished merchandise as needed throughout the day.
- Handled customer inquiries and resolved issues professionally and promptly.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Gallery Assistant
Alverno Art & Cultures Gallery
Milwaukee, Wisconsin
2023 - 2024
- Helped set up educational workshops for visitors of all ages.
- Managed inventory of artworks, ensuring proper documentation and storage.
- Fielded incoming phone calls and solicited information on artists and upcoming events.
- Discussed philosophy of gallery, educating visitors on roster of artists and objective of illustrations.
Child Caregiver
Bellies N Babies
Milwaukee, Wisconsin
2022 - 2023
- Supervised children during activities and ensured their safety at all times.
- Maintained a clean and organized environment for play and learning activities.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
Office Worker
Bellies N Babies
Milwaukee, Wisconsin
2022 - 2023
- Assisted with daily office operations and administrative tasks.
- Managed inventory and organized supplies for efficient workflow.
- Greeted and directed visitors to the office.
- Ensured compliance with established policies and procedures.
Education
High School Diploma -
Academy Of Excellence
Milwaukee, WI01-2023
Bachelor of Science - Psychology
Alverno College
WisconsinSkills
- Library reference
- Resource management
- Information retrieval
- Inventory management
- Research assistance
- Customer service
- Communication skills
- Time management
- Volunteer supervision
- Children's programs
- Reading and teaching
- Hospitality and accommodation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Library Assistant
Alverno Library
02.2025 - Current
Sales Associate
TJX Companies
11.2024 - 05.2025
Gallery Assistant
Alverno Art & Cultures Gallery
2023 - 2024
Child Caregiver
Bellies N Babies
2022 - 2023
Office Worker
Bellies N Babies
2022 - 2023
High School Diploma -
Academy Of Excellence
Bachelor of Science - Psychology
Alverno College