Alaphair holmes
asheville,NC
Summary
Accomplished Stylist at David's Bridal, adept in relationship building and critical thinking, significantly enhancing customer satisfaction. Expert in client relations and problem-solving, demonstrated across roles at Biltmore Stable Cafe and Chick-fil-A. Excelled in customer service, ensuring memorable experiences by leveraging strong multitasking skills.
Overview
4
4
years of professional experience
Work History
Stylist
Davids Bridal
03.2024 - 08.2024
- Built strong relationships with customers by providing personalized advice based on their individual needs.
- Consistently achieved high levels of customer satisfaction through quality services rendered.
- Greeted customers warmly upon arrival at the store and ensured they felt comfortable during their visit.
Hostess
Biltmore Stable Cafe
11.2022 - 10.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
Server
Chick-fil-A
06.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Asheville Christian Academy
Asheville, NC05-2023
Skills
- Relationship Building
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Client Relations
Timeline
Stylist
Davids Bridal
03.2024 - 08.2024
Hostess
Biltmore Stable Cafe
11.2022 - 10.2023
Server
Chick-fil-A
06.2020 - 04.2022
GED -
Asheville Christian Academy