Alasia Williams

• Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
• Monitored patients and assessed suicide risks.
• Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
• Communicated with clients to develop social and psychiatric observations.
• Documented client progress in confidential files.
• Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
• Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
• Supported ongoing recovery efforts by connecting patients with community resources and support networks upon discharge.
• Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
• Provided psychoeducational for patients and families, increasing understanding of mental health conditions and treatment options.
• Improved patient outcomes by developing and implementing individualized mental health treatment plans.
• Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
• Assisted psychiatrists in medication management processes by closely monitoring patient response to prescribed medications

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• Maintained caseload of 30-50 active clients and 100-200 clients within assessment phase.

• My responsibilities included but we're not limited to collecting and interpreting patient information to perform assessments and diagnoses.
• Developing and implementing treatment plans for a range of mental illnesses such as anxiety, depression, personality, and behavioral disorders, phobias, post-traumatic stress, and more.
• Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
• Promoted client self-advocacy by assisting them in understanding their rights within the mental health system.
• Provided clients with recommendations to community resources.
• Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
• Collaborated with other healthcare professionals to develop comprehensive care plans.
• Conducted thorough evaluations, assessments, and diagnoses to develop appropriate treatment recommendations for each patient.
• Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
• Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
• Maintained caseload of 30-50 active clients and 100-200 clients within assessment phase.

• My responsibilities included but we're not limited to collecting and interpreting patient information to perform assessments and diagnoses.
• Developing and implementing treatment plans for a range of mental illnesses such as anxiety, depression, personality, and behavioral disorders, phobias, post-traumatic stress, and more.
• Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Prepared reports to summarize clients' mental health status and treatment progress.
• Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
• Maintained caseload of 30-75 active clients and 100-200 clients within assessment phase.

• Company Overview: (Home Nurse)
• My responsibilities included but were not limited to cooking meals on schedule such as breakfast, lunch, dinner, and snacks throughout the day.
• I was required to administer my patient's medicines according to prescription schedules and doses.
• My job was to record my patient's progress as I helped them develop and enhance certain skills such as chores, life skills, and cognitive abilities.
• (Home Nurse)
• Improved patient satisfaction by providing compassionate and attentive care during their hospital stay.
• Promoted patient independence and autonomy by encouraging self-advocacy and active involvement in their care planning process.
• Continuously advanced professional knowledge through participation in training programs, workshops, and seminars related to patient care provision best practices.
• Educated patients on self-care techniques, medications, and health maintenance strategies to promote long-term wellness.
• Developed strong rapport with patients from diverse backgrounds by displaying cultural sensitivity and adapting communication styles accordingly.
• Supported patients'' emotional well-being by offering empathy, listening actively, and addressing their needs in a timely manner.
• Reduced medication errors with diligent administration of prescribed treatments and thorough documentation of patient records.
• Contributed to a positive work environment by collaborating effectively with colleagues, participating in regular staff meetings, and sharing best practices for patient care.
• Supported needs of 50+ residents under long-term care.

• Company Overview: (Home Nurse)
• My responsibilities included but were not limited to cooking meals on schedule such as breakfast, lunch, dinner, and snacks throughout the day.
• I was required to administer my patient's medicines according to prescription schedules and doses.
• My job was to record my patient's progress as I helped them develop and enhance certain skills such as chores, life skills, and cognitive abilities.
• (Home Nurse)
• Assisted clients with daily living activities, improving their quality of life.
• Prepared nutritious meals for clients, supporting their overall health and dietary needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
• Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
• Assisted clients with personal grooming tasks, preserving dignity and self-esteem.
• Collaborated with healthcare professionals to ensure optimal care for clients, maintaining effective communication channels.

• Company Overview: (Front desk)
• My responsibilities included but were not limited to registering sick and injured patients to the emergency room, providing assistance when needed, and assisting medical professionals in a hospital setting.
• (Front desk)
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Maintained confidentiality of information regarding clients and company.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.