Alassane Togola
Drexel Hill,PA
Summary
Dedicated professional with 4.5+ years in building materials sales and logistics operations. Expertise in home renovation, including knowledge of appliances, kitchen cabinets, and flooring. Proficient in stowing, organizing, and preparing delivery-ready packages in high-volume environments. Demonstrated ability to assist customers and manage merchandise using retail technology.
Overview
3
3
years of professional experience
Work History
Construction & Home Renovation Experience
Independent Projects
- Renovated multiple residential properties, including full renovation of personal home
- Hands-on experience with flooring installation, cabinets, appliances, drywall, fixtures, and materials selection
- Measured, cut, and prepared materials accurately for installation
- Developed strong understanding of tools, materials, and home improvement workflows
- Several Years
Amazon Delivery Driver
Amazon Delivery Service Partner (DSP)
- Achieved timely package delivery, ensuring high customer satisfaction levels.
- Safely loaded and unloaded packages, adhering to weight and lifting guidelines.
- Managed delivery routes effectively using mobile devices and delivery applications.
- Maintained professionalism and safety standards in various weather conditions.
- Executed delivery tasks with precision over 2.5 years of experience.
Amazon Warehouse Package Handler
Amazon Fulfillment Center
- Streamlined package preparation through efficient stowing and organizing processes.
- Maintained inventory levels by downstocking and replenishing stock effectively.
- Utilized handheld devices and scanners to monitor inventory and packages accurately.
- Achieved safety and productivity targets while lifting up to 75 lbs collaboratively.
IT Systems Infrastructure Engineer
Cadent
01.2023 - Current
- Enhanced information management using computers and mobile devices daily.
- Resolved technical issues swiftly, supporting users in high-pressure environments.
- Exhibited meticulous attention to detail, ensuring organized and efficient operations.
- Facilitated user support and system troubleshooting, improving operational efficiency.
Education
Bachelor of Science - Computer And Information Systems Security
Wilmington University
New Castle, DE12-2020
Master of Science - Cyber Security
Wilmington University
New Castle, DE04-2021
Associate of Science - Cyber Security
Rowan College At Burlington County
Mount Laurel, NJ06-2019
Skills
- Customer Service & Sales Support
- Building Materials & Home Improvement Products
- Appliances, Cabinets, Flooring, Lumber
- Retail Technology (Computers, Smartphones, Tablets)
- Order Processing & Inventory Replenishment
- Merchandise Down stocking & Organization
- Basic Math (Counting, Measuring, Addition/Subtraction)
- Physical Work (Lifting, Standing, Loading Merchandise)
- Safety Awareness & Equipment Handling
- Team Collaboration & Cross-Training
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
IT Systems Infrastructure Engineer
Cadent
01.2023 - Current
Construction & Home Renovation Experience
Independent Projects
Amazon Delivery Driver
Amazon Delivery Service Partner (DSP)
Amazon Warehouse Package Handler
Amazon Fulfillment Center
Bachelor of Science - Computer And Information Systems Security
Wilmington University
Master of Science - Cyber Security
Wilmington University
Associate of Science - Cyber Security
Rowan College At Burlington County
PHYSICAL & WORK ENVIRONMENT CAPABILITIES
- Able to stand, walk, lift, and perform physical tasks for extended periods
- Comfortable working around noise, moving equipment, and changing conditions
- Experienced following safety guidelines and proper lifting procedures