Alatha Gonzales
Downey,California
Summary
Dedicated professional with experience in venipuncture and blood collection techniques, prioritizing patient comfort and safety. Strong communication skills facilitate clear instructions and reassurance to patients throughout procedures, fostering a supportive environment. Proficient in infection control protocols and skilled in maintaining accurate, organized records to enhance workflow efficiency. Committed to delivering high-quality care while ensuring compliance with industry standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Elementary Campus Assistant
Downey Unified School District
Downey, CA
02.2024 - Current
- Supported daily administrative operations, ensuring efficient communication across departments.
- Coordinated student engagement activities, fostering a positive campus environment.
- Assisted in implementing school programs and initiatives, enhancing student participation and learning experiences.
- Enhanced campus safety by conducting regular patrols and promptly addressing any concerns or incidents.
- Facilitated communication between students, faculty, and staff to ensure timely resolution of concerns or issues.
- Monitored access to facilities and equipment, ensuring the security of campus resources during working hours.
- Enforced rules and instructions to maintain discipline.
- Supervise students during recess and lunch to ensure safety and proper behavior.
Interior Designer
Self-employed
Whittier, CA
04.2004 - Current
- Developed space planning concepts, color palette selections and textile presentations.
- Created professional presentations to creatively communicate design intent and direction.
- Consulted with clients to determine architectural preference to meet overall design goals.
Independent Insurance Agent
MEA And Associates
Diamond Bar, CA
10.2020 - 08.2021
- Sell health, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Analyzed clients' insurance needs and recommended appropriate coverage options to mitigate risks.
- Educated clients on policy details, claims processes, and coverage benefits to enhance understanding and compliance.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Analyzed risk factors to recommend appropriate coverage levels.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Calculated premiums and established payment methods for sales.
Census Enumerator
US Census Bureau
Whittier, CA
08.2020 - 10.2020
- Used automated devices (e.g. Smartphones or laptop computers) to conduct job activities.
- Reviewed assigned work to locate households for verifying addresses and/or conducting interviews to obtain 2020 Census questionnaire data from respondents.
- Followed stringent guidelines and confidentiality laws to obtain accurate census responses/interviews.
- Explained the purpose of the census interview, answered respondent's questions, collected responses, and recorded census data using electronic devices and/or paper forms.
- Verified and updated address lists and maps.
- Followed procedures to conduct accurate work while maintaining acceptable quality and production standards.
- Maintained and submitted records of hours worked, miles driven, and expenses incurred in the performance of duties.
- Met/talked with supervisor, as necessary, to review procedures, report issues or concerns, and received additional instructions.
- Passed federal government background check.
Sales Associate
Hallmark Gold Crown
Downey, CA
05.2004 - 03.2009
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Successfully completed opening and closing procedures, including managing money and running all nightly reports for the days sales.
Education
Phlebotomy Technician I Certificate - Phlebotomy
CALRegional
Norwalk, CA04-2026
Associate of Arts - Interior Design
Brooks College
Long Beach, CA03-2004
Skills
- Health and safety awareness
- Strong organization
- Policy enforcement
- Diversity and inclusion
- Campus navigation
- Teamwork and collaboration
- Strong work ethic and dependable
- Time management
- Attention to detail
- Multitasking Abilities
- CPR certified
- Excellent communication
Certification
- CPR- American Heart Association 2026-
- Licensed Independent insurance agent
Timeline
Elementary Campus Assistant
Downey Unified School District
02.2024 - Current
Independent Insurance Agent
MEA And Associates
10.2020 - 08.2021
Census Enumerator
US Census Bureau
08.2020 - 10.2020
Sales Associate
Hallmark Gold Crown
05.2004 - 03.2009
Interior Designer
Self-employed
04.2004 - Current
Phlebotomy Technician I Certificate - Phlebotomy
CALRegional
Associate of Arts - Interior Design
Brooks College