Alaya Johnson

Help patients with daily needs, appointments etc

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
• Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
• Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Kept accurate records of patients' care, condition, and progress.
• Scheduled and accompanied client to medical appointments.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.