Alayah Hopkins

Charlotte,NC

Summary

In summary, i am a flexible worker. I try my best to complete the tasks given and don’t halfway anything. With my experience in retail, i have plenty of experience with customer service and a fast paced environment. I have worked at Marshalls for 8 months and am looking for a job closer to home with more hourly availability. I often assisted new trainees and club members at school, and i can be a leader when needed. Thank you for your consideration! I look forward to hearing back from you!

Work History

Store Associate

Marshalls

Charlotte , NC

11.2025 - Current

Organized merchandise on sales floor
Assisted customers with product information, and offered suggestions
Maintained cleanliness and order in store areas.
Stocked shelves and ensured products were properly displayed.
Operated cash register and processed customer transactions accurately and efficiently
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Counted cash, made change, and gift cards to keep organized.
Performed daily opening and closing procedures.

Education

High School Diploma -

West Charlotte High School

Charlotte NC

06-2026

Skills

Cash handling: I've worked with cash many times, being a cashier at marshalls I'm careful and have never been short on my register
Effective communication: Marshalls was a difficult place to work at, some moments Whether it was frustrated customers or rude coworkers I try my best to communicate respectfully and act responsibly

Customer service: At marshalls we had many customers who didn't speak english I applied my understanding of spanish to assist them as best as possible
Inventory management: One of my main roles at marshalls was restocking shelf, and maintaining an organized department

Timeline

Store Associate

Marshalls

11.2025 - Current

High School Diploma -

West Charlotte High School