ALAYAH JENKINS
North Charleston,SC
Summary
Results driven team member passionate about automotive manufacturing, bringing over three years of proven success in boosting performance through strong communication, strategic problem-solving, and efficient time management. Valued for precision, a drive for continuous improvement, and an unwavering commitment to team excellence.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Team Member: Logistics
Volvo Cars USA
North Charleston
07.2025 - Current
- Drive assigned routes while efficiently managing the loading and unloading of parts.
- Coordinate, manage, and optimize the movement of goods and materials throughout the supply chain to ensure timely delivery.
- Verify that part numbers accurately correspond to the labeled parts in each box.
Team Member: VPC
Volvo Cars USA
04.2023 - 07.2025
- Operate multiple software interfaces to download programs and process factory-complete vehicles.
- Collaborate closely with team members to consistently meet or exceed daily and monthly production targets on schedule.
- Verify VIN numbers against CPO records to ensure accuracy before executing work actions.
- Position factory-complete vehicles in designated bay locations in strict accordance with SOP guidelines.
Team Member: Pallet Line
Volvo Cars USA
01.2022 - 04.2023
- Thrive in a fast-paced team environment, assembling components for the Volvo S60 and all-electric EX90 SUV.
- Execute processes in alignment with OIS/WES standards at a rate of 25 JPH, ensuring consistent delivery of high-quality vehicles.
- Conduct safety inspections during each stage to verify proper assembly of all components.
- Operate a variety of hand tools with precision, adhering to strict PPE requirements and safety protocols.
Referral Management Specialist
Medical University of South Carolina MUSC
11.2020 - 01.2022
- Managed and obtained insurance authorizations for patient referrals from physicians/clinicians
- Liaised with healthcare facility personnel, insurance representatives, physicians and vendors for smooth communication.
Customer Account Specialist
Comcast
03.2018 - 11.2020
- Managed incoming telephone calls, including taking messages and directing callers to personnel
- Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services
- Maintained attitude of continuous improvement and competitive approach to sales benchmarks
- Built rapport with customers and maintained loyalty by providing fast, knowledgeable service
- Documented all customer inquiries and comments thoroughly and quickly.
Education
Fort Dorchester High School
North Charleston, SCSkills
- ATACQ
- VBOX
- SBS Toolbox
- MS Excel
- Process Improvement
- Strategic Planning and Execution
- Standard Operating Procedure (SOP)
- Coaching & Training Facilitation
Certification
TM2TL Development Training Class
Back-up Team Lead Certified
Timeline
Team Member: Logistics
Volvo Cars USA
07.2025 - Current
Team Member: VPC
Volvo Cars USA
04.2023 - 07.2025
Team Member: Pallet Line
Volvo Cars USA
01.2022 - 04.2023
Referral Management Specialist
Medical University of South Carolina MUSC
11.2020 - 01.2022
Customer Account Specialist
Comcast
03.2018 - 11.2020
Fort Dorchester High School