Forward-thinking Senior Operations Manager equipped with advanced operational and technical knowledge of Logistics. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Overview
29
29
years of professional experience
Work History
Senior Operations Manager
Harbor Logistics
Goose Creek, SC
12.2022 - Current
Provided leadership for continual management and employee training initiatives.
Managed employee-related issues encompassing labor, turnover and diversity.
Oversee staff and sub-contractor performance review assessments.
Oversee all warehouse locations and assigned special projects from VP, COO, CEO.
Ensure proper execution and implementation of all company and warehouse policies, procedures and
equipment.
Oversee safety initiatives to improve work practices and warehouse conditions including equipment repairs, reassignment of material handling equipment.
Develop and implement a facility maintenance plan for the upkeep of the warehouse(s) to project and
protect the company’s image.
Assists the VP in the development and implementation of the 3PL and Warehousing Strategies.
Make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
Direct, monitor and audit the work of all warehouse personnel and oversee all associated activities, including time spent on each stage of a project/order, non-productive time, and performance studies.
Oversaw workforce management planning, volume predictions and capacity planning.
Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Led cross-functional teams to optimize supply chain processes and reduce operational delays.
Implemented data-driven strategies to enhance inventory management and improve order accuracy.
Area Warehouse Manager
Legacy Supply Chain Services Inc. (Sam's Club/Wal-Mart)
Ridgeville, SC
09.2022 - 12.2022
Conducted training sessions to educate employees on best practices and procedures to increase profitability. (15-20%. increase on trailer loading utilization in 1st month.) Surpassing 95/100 consistently.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
Managed inventory to reduced aging freight through detailed monitoring of daily operations and stock.
Developed processes to save on costs and prevent losses.
Trained and guide team members to maintain high productivity and performance metrics.
Oversee inbound containers unloading and flow.
Oversee outbound shipments to efficient max loads.
Oversee inventory management and internal picking process.
Scheduling and manpower planning to effectively handle all requirements.
Established and maintain good working relationships with team and customers.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
Overseen all yard and facility management including all system set up. Rail and Distribution
Evaluate daily production requirements and ensure appropriate scheduling of resources
Provide direct daily supervision of all departments including Supervisors
Ensure adequate and continuous training of department employees
Oversee inventory including ordering parts, shipping and receiving including all finished vehicles
Identify and implement cost reduction activities at plants and ports
Ensure that established operating procedures are followed for all department functions and processes. Rail loading, warehouse, and yard facility.
Ensure department efficiency standards are met while maintaining Volvo standards of quality and efficiency
Maintain workplace safety standards
Department just past 3 years injury free!
Daily and Weekly timekeeping reviews and approvals in ADP timekeeping system
Floor plan implementation and set-up including throughput and 5S. including set up of rail.
Oversight of supervisor, system, and all new hire management training
Head of all new pre-production set ups and job standards
Implemented Volvo’s 1st Center of Excellence facility included port planning, port inventory, and Volvo Museum in Ridgeville
Department lead for OBL launch including budget, manning, processes, and future needs with timeline
Participated in team-building activities to enhance working relationships
Learned new skills and applied to daily tasks to improve efficiency and productivity
Managed team of employees, overseeing hiring, training and professional growth of employees
Developed and implemented performance improvement strategies and plans to promote continuous improvement over several Volvo Ports.
Drove operational improvements which resulted in savings and improved profit margins
Led projects and analyzed data to identify opportunities for improvement
Warehouse implementation and set-up including floor plan, throughput, 5S, Receiving and Shipping system, Rail yard, Rework process for plant.
TWIC card certified
Operations Assistant Manager
Shiroki North America
05.2015 - 01.2018
Evaluate daily production requirements and ensure appropriate scheduling of resources
Provide direct, daily supervision of department employees over all departments
Ensure adequate and continuous training of department employees
Monitor inventory levels; identify and implement cost reduction activities
Ensure that established operating procedures are followed for all department functions and processes
Ensure department efficiency standards are met or exceeded while maintaining Shiroki standards of quality and efficiency, which are established by Vice Presidents and are communicated via Time per Activity (TPA) and Labor Efficiency Goals (PET)
Maintain workplace safety standards
Daily and Weekly timekeeping reviews and approvals in Time Star timekeeping system
Floor plan implementation and set-up including floor plan, throughput and 5S
Tasked with training of supervisor interns and new hired management
Head up all new pre-production set ups and job standards
Dojo instructor (Trainer) for all pre-production of molding Inspection Certifications and processes
Help superiors with K.P.I information for weekly meetings with corporate.
Operations Supervisor
Wallenius Wilhelmsen Logistics
Chattanooga, TN
03.2011 - 05.2015
Overseen all yard and facility management. Including full Rail, Yard, warehouse, and production floor.
Evaluate daily production requirements and ensure appropriate scheduling of resources
Provide direct, daily supervision of department employees over Distribution, Accessory/Shop or Rail Loading Departments
Ensure adequate training of department employees
Monitor inventory levels; identify and implement cost reduction activities
Ensure that established operating procedures are followed for all department functions and processes
Ensure department efficiency standards are met or exceeded while maintaining WWL standards of quality and efficiency, which are established by General Manager and are communicated via Time per Activity (TPA) and Labor Efficiency Goals (PET)
Maintain workplace safety standards, including proper storage/handling of hazardous materials
Daily and Weekly timekeeping reviews and approvals in KRONOS timekeeping system
Warehouse implementation and set-up including floor plan, throughput, 5S, Receiving and Shipping system
Trained in Customer Service department to ensure inventories status is managed and ready to process.
Managed team performance, providing guidance and support for continuous improvement.
Oversaw daily operations, ensuring compliance with safety and quality standards.
Sent to several Honda locations and Nissan to assist with inefficiencies. Continuous improvements Event (Kaizen)
Senior Materials Cell Leader (Supervisor)
Blue Bird Corporation
LaFayette/Fort Valley, GA
04.2009 - 03.2011
Overseen shipping and receiving areas
Visually monitor line inventories for low or questionable levels
Monitor upcoming production for awareness of unique parts required and confirm parts availabilities
Investigate bills of materials problems to correct causes of missed parts
Collect missed and/or low inventory tickets to investigate parts and expedite through materials planners in order to obtain needed parts quickly
Coordinate hot parts with line service driver to insure expedited service as needed
Plan, order and track parts to insure proper level of inventory as needed for production and meet lean manufacturing goals
Reconcile invoice/receiving discrepancies
Maintain system to identify and correct inventory related issues
Ability to train and direct employees in inventory control.
Identified issues, analyzed information and provided solutions to problems
Senior Cell Leader
Blue Bird North America
03.2002 - 04.2009
Over approximately 60 people, including 4 leads
Assist production supervisor with daily tasks
Organized and scheduled repairs for line, including Body work and electrical
Updated quality and productivity reports
Established positive working relationship with all employees in department, keeping record of any upcoming or potential absenteeism, turnover or any problem
Communicate daily with previous and upcoming shift supervisors and all others necessary to assure conformance to requirements
Hold employee meetings to communicate and teach safety, policy, quality, and other information and requirements
Assure employee safety by correcting and documenting all safety violations
Assure employees are following proper procedures while conforming to customer requirements
Maintain employee attendance calendars
Production Worker
Blue Bird North America
02.1997 - 03.2002
Capable of completing approximately 50+ separate jobs
Communicated with Material Department personnel to request needed materials
Identified defective parts and correspond with Quality Department personnel to reject defective parts
Coordinated with engineering department when model change occurred
Trained all new associates while shadowing them until jobs were performed with no defects, safely and kept work area within 5S standards.
Supported machine operators in setup and operation of production equipment resulting in efficient runs
Volunteered for additional assignments during peak work periods to keep tasks on schedule
Organized work to meet demanding production goals
Weighed and measured items to prevent waste and meet quality standards
Examined incoming materials and compared to documentation for accuracy and quality
Education
Preparatory Graduate -
Ridgeland High School
Rossville, GA
05-1995
Skills
Computer Skills
RAMP, QMS, YMS, GTS, Excel, Word, Power point, VBOX, ATACQ, TMS, VIDA, LN, PRODDC, WITS JWALK, WITS Online, AS400, ADP, and BBOND
Advanced computer capabilities, able to adapt quickly to new computer programs (ATACQ Super User/Admin Volvo set up)
Operational Oversight
Automated and Manual Procedures
Lead Management
Corrective Actions CAP-DO's
Global Solutions
Operational Efficiency
Administrative Support
Training Initiatives
Timeline
Senior Operations Manager
Harbor Logistics
12.2022 - Current
Area Warehouse Manager
Legacy Supply Chain Services Inc. (Sam's Club/Wal-Mart)