Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Hammes

Burlington,WI

Summary

Dynamic and results-driven professional with a proven track record at Patriot Lawn LLC, excelling in complaint resolution and customer service. Adept at cultivating client relationships and managing resources effectively, leveraging strong communication skills and problem-solving abilities to enhance operational success. Committed to delivering exceptional service and maintaining high standards. Consistently praised as diligent with a high standard for attendance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Senior Operations Manager

Patriot Lawn LLC
06.2024 - Current
  • Allocated resources to planned programs according to business objectives.
  • Handled problematic customers and clients to assist and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Team Member

Casey's
03.2025 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.

Firearms Sales Associate

Reinemans True Value
07.2024 - 02.2025
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Processed many background checks daily using both WI DoJ and traditional NICS systems.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Maintained an ATF Explosives license for the safe transport, handling and sale of explosive gun powders.

Education

Certification - Fire Fighter 1

Gateway Technical College
Kansasville, WI
01-2005

High School Diploma -

Southern Lakes Consortium Alternative High School
Burlington, WI
06-2003

Skills

  • Complaint resolution
  • Cleaning
  • Money handling
  • Data entry
  • Conflict resolution
  • Customer service
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Equipment operation
  • Computer skills
  • Problem-solving

Certification

Fire Fire 1 Certification

W.M.D Certification

ATF Explosives Permit

Concealed Carry Weapons Permit

Timeline

Team Member

Casey's
03.2025 - Current

Firearms Sales Associate

Reinemans True Value
07.2024 - 02.2025

Senior Operations Manager

Patriot Lawn LLC
06.2024 - Current

Certification - Fire Fighter 1

Gateway Technical College

High School Diploma -

Southern Lakes Consortium Alternative High School

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