Paintball
Joel Kern
Shipping Supervisor
Des Moines
Summary
Accomplished Warehouse Shipping supervisor offering 13-year history of leadership, including monitoring and evaluating employee training and day-to-day performance with focus on safety, efficiency and company policy adherence. Expert in maintaining accurate records and inventory counts. Innovator in new processes, technology adoption and team training.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Senior Operations Manager
Universal Logistics Holdings Inc.
01.2024 - Current
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Prepared documents for internal and external audits.
- Oversaw staff and sub-contractor performance review assessments.
- Implemented customer feedback loop to gather insights and inform operational improvements, leading to enhanced service offerings.
- Streamlined operations workflows, resulting in significant time and resource savings by identifying and eliminating process bottlenecks.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Developed and implemented strategies to maximize customer satisfaction.
Production Supervisor
Universal Logistics Holdings Inc.
11.2021 - 01.2024
- Production Supervisor for John Deere
- Boosted production throughput and quality by revamping procedures and monitoring strategies.
- Lead small team of 18 staff members.
- Utilized lean practices to balance workflow and alleviate redundancy.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Production/Shipping Supervisor
Patterson Logistics Services
10.2009 - 11.2021
- Managed shipping activities for a company with hundreds of orders processed daily.
- Supervised shipping team of 40 employees.
- Lead team of employees packaging, palletizing and shipping up to 3,000 boxes per day.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Pulled, verified and packaged items for shipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Conducted training programs with employees to promote familiarity with company products and applications.
- Collaborated with inventory and receiving to manage supplier relationships, product inventory and purchasing across multiple companies.
- Maintained positive relationships with representatives of UPS, FedEX, ASAP, and SpeeDee shipping companies as well as Veritiv supply chain Corporation.
- Determined most cost-effective procedures and routes for shipments.
- Developed and implemented systems, processes, and metrics to improve order picking, checking and packing.
- Achieved 100% on-time shipment rate after improving outbound procedures.
- Completed annual leadership training as well as periodical assignments from Patterson's Manger Resource Center
- Assisted other facilities on travel teams in Indiana, Minnesota, Texas, Pennsylvania, and Alberta, Canada.
- Certified in hazardous materials shipping and handling
- Training in packing, shipping, and inventory with DEA controlled substances.
Education
High School Diploma -
Eagle Grove High School
Eagle Grove, IA 08.2007 - 05.2008
Skills
Shipment processing
Warehouse Management
Hand truck operation
Staff development and team building
Staff supervision
Logistics Management
Operating forklift
Process Development
Documentation Management
Computer skills
Safety compliance
Interests
Card games
Video games
Family and friend time
Timeline
Senior Operations Manager
Universal Logistics Holdings Inc.
01.2024 - Current
Production Supervisor
Universal Logistics Holdings Inc.
11.2021 - 01.2024
Production/Shipping Supervisor
Patterson Logistics Services
10.2009 - 11.2021
High School Diploma -
Eagle Grove High School
08.2007 - 05.2008
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