Alayah Raccuglia
Wichita
Summary
Personable and proactive individual with a solid understanding of financial services and customer relationship management. Demonstrated expertise in banking operations and proficiency in utilizing financial software to enhance customer experiences. Committed to driving customer satisfaction and operational efficiency. Extensive experience in financial service operations and client relations. Effective communication and organizational skills enable efficient management of banking transactions and client inquiries. Strong knowledge of regulatory compliance and banking protocols ensures reliable and accurate service delivery.
Overview
5
5
years of professional experience
Work History
Universal Banker
Fidelity Bank
08.2023 - Current
- Full teller responsibilities which included running deposits, opening all account types, taking loan applications and occasionally closing loans
- Making product recommendations based off of the customers needs was also a huge part of my role
- Log maintenance, branch cash and supply orders were also part of my job
Portrait Photographer
Alayah Joy Photography (self Employed)
01.2020 - Current
- Improved workflow efficiency by implementing organizational systems for scheduling appointments, managing contracts, and tracking payments.
- Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
- Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
- Conducted thorough consultations with clients to determine their vision and preferences for each portrait session.
- Built a loyal customer base through effective marketing strategies and word-of-mouth referrals, resulting in repeat business.
- Provided on-location portrait photography services for special events such as weddings, corporate gatherings, and family reunions.
- Enhanced client satisfaction by providing high-quality portrait photography services tailored to their specific needs.
- Maintained an organized archive of past projects for easy retrieval when needed for portfolio updates or client requests.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Assistant Teacher
Joyful Noise Daycare
08.2022 - 08.2023
- My responsibilities included meal, activity and nap time prep for the children, making sure that they stayed safe and sanitary as well as assisting in leading activities when the lead was unable to
Education
American signed language
Wichita State University
Wichita, KS06.2023
General Education courses -
Homeschooled K-12th
Wichita, KS05.2022
Skills
- Customer service
- Computer literacy
- Communication skills
- Time management
- Bilingual
- Scheduling
Timeline
Universal Banker
Fidelity Bank
08.2023 - Current
Assistant Teacher
Joyful Noise Daycare
08.2022 - 08.2023
Portrait Photographer
Alayah Joy Photography (self Employed)
01.2020 - Current
American signed language
Wichita State University
General Education courses -
Homeschooled K-12th