Alaycia Williams
Baton Rouge,LA
Summary
Familiar with handling up to numerous of inbound calls per day. Attentive to specific caller needs, providing catered responses to individual situations. Strengths in documentation, needs assessment and resource coordination. I am a Committed Counselor possessing broad range of experience in delivering comprehensive case management to residents in crisis programs. Accomplished at fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Currently looking to leverage background and expertise to take next career step.
Overview
7
7
years of professional experience
Work History
Call/Text/ Counselor
Kind Hearts
Baton Rouge , LA
2020.02 - 2022.01
- Worked with children of varying age, interest, skill and developmental levels.
- Led children safely through varieties of ways to control emotions, obtain strength and stability.
- Collaborated with other counselors to find better ways to help children of all ages understand and obtain ways to handle situations.
- Communicated with reported concerns and suggestions to supervisor.
- Helped children work through having conversations with adults in their lives.
- Coordinated, implemented and evaluated leadership programs and related activities to promote beneficial outcomes.
- Worked from 6pm to 2am.
Caregiver
Juvo Home Care
Baton Rouge , LA
2020.09 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Suicide Prevention
988 Suicide And Crisis Lifeline
Baton Rouge , LA
2019.01 - 2021.10
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to themselves, or others, deescalating when possible and directing clients to safety.
- Upheld strict security and safety procedures to protect clients.
- Attentively monitored emotions in areas for signs of attempted harm to self or others.
- Prevent suicides by intervening with emergency personnel as needed.
- Answer and provide appropriate intervention and information for contract calls.
Education
Speech Pathology
Southern University And A & M College
Baton Rouge, LA09.2021
General Studies
Tara High School
Baton Rouge, LA05.2020
Skills
- Peer Counseling
- Suicide Risk Assessments
- Crisis Situations
- Communications Theory
- Adolescent Development
- Mental Health Support
- Crisis Intervention Techniques
- Suicide Intervention
- Fine Motor Skills
- Behavior Redirection
- Speech Writing
- Speech Writing and Messaging
- Communications Strategies
- Language and Tone Customization
- Idea Brainstorming
- Client Transportation
- Grocery Shopping
- Community Activities
- Client Records Management
- Personal Service
- First Aid Certification
- Patient and Caregiver Education
- Heavy Lifting
- Verbal and Written Communication
Timeline
Caregiver
Juvo Home Care
2020.09 - Current
Call/Text/ Counselor
Kind Hearts
2020.02 - 2022.01
Suicide Prevention
988 Suicide And Crisis Lifeline
2019.01 - 2021.10
Speech Pathology
Southern University And A & M College
General Studies
Tara High School
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