Alaye Barnum
Lilburn,GA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Notary and Mail Clerk
The Ups Store 0248
07.2024 - Current
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Twin Peaks Girl
Twin Peaks Buckhead
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained hostess and waiter
- Able to host and serve during shifts if needed
- Explain menu items , promotions or coupons to any guest
- Find compatible seating for the guest
Server
Longhorn Steakhouse
01.2022 - 08.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Store Clerk
Quiktrip
05.2021 - 01.2023
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Diploma - Highschool
Parkview High School
Lilburn, GA05.2021
Skills
- Customer Service
- Reading Comprehension
- Flexible and Adaptable
- Multitasking Abilities
- Problem Resolution
Certification
Servsafe alcohol certification
Timeline
Notary and Mail Clerk
The Ups Store 0248
07.2024 - Current
Twin Peaks Girl
Twin Peaks Buckhead
09.2023 - Current
Server
Longhorn Steakhouse
01.2022 - 08.2023
Store Clerk
Quiktrip
05.2021 - 01.2023
Diploma - Highschool
Parkview High School