Alayna Dunlap
Parma,OH
Summary
Dynamic Kitchen Team Leader at Chipotle Mexican Grill with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in food safety compliance and staff training, successfully implemented process improvements that reduced kitchen downtime by 20%. Strong problem-solver with exceptional team management skills, fostering a collaborative work environment.
Chipotle had failed 4 food safety audits in a row, once they put me on the shift for the 5th audit we passed easily. I create amazing relationships with employees and easily encourage better work ethics.
Chipotle has failed 4 food saftey audit in a row, once I was placed on the shift fot the 5th audit we passed easily. I creat easy amazing relationships with employees and encourage better work ethics.
Overview
1
1
Certificate
4
4
years of professional experience
Work History
Kitchen Team Leader
Chipotle Mexican Grill
1042 West Pleasant Valley
08.2022 - Current
- Led kitchen team in food preparation and presentation, ensuring high quality standards.
- Trained new employees on operational procedures and safety protocols to enhance team efficiency.
- Managed inventory levels and ordered supplies to maintain optimal operational capacity.
- Implemented process improvements that streamlined workflow and reduced kitchen downtime.
- Provided exceptional customer service by addressing feedback and resolving issues promptly.
- Monitored food quality and portion control to uphold brand standards consistently.
- Maintained a clean, safe, and organized work environment for optimal productivity.
- Enhanced customer satisfaction by responding promptly to special dietary requests or concerns.
- Established positive working relationships among team members by fostering open communication channels.
- Implemented staff training programs to improve cooking techniques and kitchen safety standards.
- Utilized problem-solving skills to address equipment issues swiftly minimizing downtime in the kitchen.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
Education
High School Diploma -
Connections Academy
Online2024
Skills
Team management
Sanitation standards
Food presentation
Food safety compliance
Allergy awareness
Customer service
Problem-solving
Safety audits
Multitasking and organization
Food safety
Safe food handling
Staff training and development
Conflict resolution
Kitchen equipment operation and maintenance
Order accuracy
Portion control
Catering experience
ServSafe certification
Certification
I am ServeSafe certified
Timeline
Kitchen Team Leader
Chipotle Mexican Grill
08.2022 - Current
High School Diploma -
Connections Academy