Alayna Harmon
Starkville,MS
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
4
4
years of professional experience
Work History
Hairstylist
EMCC
08.2023 - 07.2024
- Determined appropriate hair treatments based on conditions and textures.
- Developed creative techniques to provide clients with latest hairstyles.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
Private Collection
11.2021 - 08.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant
Dent Doctor
06.2023 - 08.2023
- Assisted manager in all aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Ticket Taker
East Coast Sox
06.2020 - 07.2023
- Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Madison Central High School
Madison, MS05.2023
GED -
East Mississippi Community College
Scooba, MS07.2024
Skills
- Highly motivated self-starter
- Creativity and Originality
- Bridal makeup application
- Workspace Organization
- Client consultation
- Product Knowledge
Timeline
Hairstylist
EMCC
08.2023 - 07.2024
Assistant
Dent Doctor
06.2023 - 08.2023
Sales Associate
Private Collection
11.2021 - 08.2023
Ticket Taker
East Coast Sox
06.2020 - 07.2023
High School Diploma -
Madison Central High School
GED -
East Mississippi Community College
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