Tia Turner
Chicago,IL
Summary
Dynamic, highly motivated, Proactive and goal-oriented professional with a proven track record in delivering exceptional customer service , excellent time management and problem-solving skills. Skilled in appointment scheduling and client consultation. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hairstylist
Self Employed
04.2019 - Current
- Delivered personalized haircuts and styling services tailored to client preferences.
- Maintained up-to-date knowledge of hair trends and techniques through ongoing education.
- Developed strong client relationships, resulting in repeat business and referrals.
- Implemented efficient scheduling practices to manage appointments and reduce wait times.
- Created promotional materials that enhanced brand visibility and attracted new clientele.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Packing Handler
DHL Global Mail
09.2019 - 01.2021
- Operated forklifts and pallet jacks to transport packages efficiently within warehouse environment.
- Managed inventory control by organizing and labeling products for accurate stock tracking.
- Optimized workflow processes, contributing to enhanced productivity across shifts.
- Monitored quality of incoming and outgoing shipments, ensuring adherence to company standards.
- Collaborated with team members to streamline package sorting and improve processing times.
Crew Team Member
McDonald's
08.2015 - 08.2019
- Delivered exceptional customer service by engaging with guests and addressing inquiries promptly.
- Operated kitchen equipment efficiently, ensuring food preparation met quality standards.
- Maintained cleanliness and organization in dining and kitchen areas to enhance guest experience.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Assisted in training new hires on operational procedures and safety protocols for consistency.
- Worked well with teammates and accepted coaching from management team.
Retail Sales Associate
Ross Dress for Less
05.2016 - 11.2016
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Upsold products to increase average transaction value and enhance customer satisfaction.
- Conducted regular merchandise displays to attract customers and promote seasonal promotions.
- Maintained cleanliness and organization of the sales floor to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
License - Cosmology
Empire Beauty School
Stone Park, ILCertificate - Nursing
Chicago Community Learning Center
Chicago, IL11-2025
High School Diploma -
The Collins Academy High School
Chicago, IL05-2016
Skills
- Quick learner
- Appointment scheduling
- Client consultation
- Highly motivated self-starter
- Conflict resolution skills
- Marketing
- Social skills
- Team leadership
- Business management
- Sanitation practices
- Customer education
- Detail-orientated
Certification
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
Timeline
Packing Handler
DHL Global Mail
09.2019 - 01.2021
Hairstylist
Self Employed
04.2019 - Current
Retail Sales Associate
Ross Dress for Less
05.2016 - 11.2016
Crew Team Member
McDonald's
08.2015 - 08.2019
License - Cosmology
Empire Beauty School
Certificate - Nursing
Chicago Community Learning Center
High School Diploma -
The Collins Academy High School