Hi, I’m
Sydney Oteri
Gilroy,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Freelancers Union, adept in hair styling techniques and exceptional customer service. Leveraged quick learning and efficient time management to build a loyal clientele and enhance client satisfaction. Excelled in fast-paced environments, demonstrating strong organizational skills and a commitment to excellence. also a dependable server ,successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
years of professional experience
Work History
Freelancers Union
Hairstylist
10.2015 - Current
Job overview
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Red Robin
Server
01.2024 - 07.2024
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sand Bar
Server
04.2023 - 01.2024
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Bbq 152
Server
04.2021 - 10.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Longhouse Restaurant
Bartender
12.2020 - 04.2021
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
International School of BeautyPalm Desert, CA
College of The DesertPalm Desert, CA
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Customer Consultation
- Schedule Management
- Quick and efficient
- Time management
- Organization
- Customer service
Timeline
Server
Red Robin
01.2024 - 07.2024
Server
Sand Bar
04.2023 - 01.2024
Server
Bbq 152
04.2021 - 10.2021
Bartender
Longhouse Restaurant
12.2020 - 04.2021
Hairstylist
Freelancers Union
10.2015 - Current