Summary
Overview
Work History
Education
Skills
Timeline
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Alayna Lear

Conroe

Summary

Dynamic Assistant Service Manager at HEB Grocery Store with a strong focus on customer satisfaction and team efficiency. Proven ability in staff training and development, enhancing service quality through effective problem-solving. Cultivated lasting customer relationships, driving repeat business and loyalty while maintaining organized service records. Reliable leader committed to excellence in service delivery.

Overview

2
2
years of professional experience

Work History

Assistant Service Manager

HEB Grocery Store
08.2023 - Current
  • Assisted with daily service operations to enhance customer satisfaction and team efficiency.
  • Supported team members in resolving customer inquiries and service issues promptly.
  • Engaged in training sessions to develop product knowledge and service skills.
  • Maintained organized records of service transactions to ensure accurate documentation.
  • Provided feedback on customer interactions to enhance service quality initiatives.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.

Education

Bachelor of Science - Health Sciences

Sam Houston State University
Huntsville, TX
05-2027

High School Diploma -

The Woodlands High School
The Woodlands, TX
05-2024

Skills

  • Customer service focus
  • Staff training and development
  • Service planning
  • Strong leadership
  • Customer service
  • Problem-solving

Timeline

Assistant Service Manager

HEB Grocery Store
08.2023 - Current

Bachelor of Science - Health Sciences

Sam Houston State University

High School Diploma -

The Woodlands High School

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