Alayna O’Dell
Knoxville,TN
Summary
Driven and cooperative individual with deep commitment to working collaboratively with diverse populations to foster positive behavioral change. Demonstrates generous patience, empathy, and strong persuasive skills to effectively guide individuals through rehabilitation processes while maintaining supportive and structured environment. Adept at building trusting relationships and facilitating open communication, ensuring compliance with legal requirements and promoting successful reintegration into society. Knowledgeable in case management, legal documentation, and community resources, bringing comprehensive approach to each unique situation. Offering abilities in public speaking and ethical decision-making, with experience in teaching and community outreach. Skilled in teamwork, organization, and data collection, fostering effective communication and critical thinking. Adaptable and driven to support diverse roles, ensuring positive outcomes through strategic planning and collaboration.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
DUI School Instructor
PSI Probation
Clinton, Tn
05.2025 - Current
- Encouraged active participation from all students in classroom activities and discussions.
- Lead individual and group classes covering the effects of alcohol and drugs on driving skills, legal consequences, personal responsibility and strategies for making safe choices.
- Teaching state curriculum required in Tennessee
- Participated in training courses and professional development opportunities to improve teaching skills.
- Documented student attendance and maintained achievement and progress records.
Probation Officer
PSI Probation
Clinton , TN
05.2025 - Current
- Interviewed individuals to assess nature of problems and determine need for referral or rehabilitation services.
- Enforced court orders related to conditions of probation.
- Adhered to professional standards for ethical practice when interacting with clients and families.
- Document any violations of probation terms and report them to the court, potentially recommending sanctions or adjustments to the probation terms
- Maintaining case files by detailing records of all interactions, investigations, and assessments that are crucial for tracking progress and managing caseload.
- Worked closely with prosecutors and defense attorneys during criminal proceedings related to probation violations.
- Monitored compliance with court orders such as drug testing, community service, or counseling sessions.
- Attended weekly court hearings to present information about client progress or any relevant changes in circumstances.
- Promoted public safety by responding quickly to incidents involving probationers that posed a threat to themselves or others.
Paid Informant
Knox County Sheriff’s Office
Knoxville, Tn
01.2025 - Current
- Help law enforcement document illegal activities.
- Deliver reliable information by engaging in criminal acts under the supervision of law enforcement.
Direct Support Professional
Open Arms Care Corporation
Knoxville, Tn
07.2023 - 08.2024
- I worked to provide the best care for the clients at the facility. I do fill out all paperwork and document all information from the shift. I train the new workers to make sure they give proper care to all clients, know how to document and obtain a clean and disinfected environment. I sanitize and make sure the facility is clean and organized at all times. I am committed to delivering excellent client care while working in a fast-paced environment. I participated in ongoing training to enhance own job skills and knowledge as well.
Shift Leader
KARM Thrift Stores
Seymour , Tn
10.2022 - 07.2023
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Ensured compliance with all health codes and sanitation guidelines.
- Managed money as well as properly documented all information at the beginning and end of shift.
Social Media Coordinator
KARM Thrift Stores
Seymour, TN
10.2022 - 07.2023
- I handled the social media for our store location. I handled all displays, photography and what made the final cut for the advertising on the stores social media pages. I also attended all meetings and training seminars to greater my skills.
Volunteer Coordinator
KARM Thrift Stores
Seymour, Tn
10.2022 - 07.2023
- Maintained records of all past and current volunteers' contact information in a centralized database.
- Established regular communication with volunteers to set schedules and track activity.
- Generated reports that tracked volunteer hours worked, job duties assigned, and other relevant metrics.
- Oversaw safety measures related to volunteer activities in order to prevent accidents or injuries.
- Worked with volunteers to determine future volunteer efforts.
- Utilized social media platforms as an effective tool for promoting volunteer events or programs within the community.
- Created and maintained positive relationships with volunteers to ensure their satisfaction with the organization's mission and objectives.
- Assisted with event planning activities by coordinating logistics associated with recruiting volunteers for specific tasks or assignments.
Education
Associate of Science - Criminal Justice
South College
Knoxville, TN 12.2022 - 06.2024
Heritage High School
Blount County , TnSkills
- Microsoft Office
- Organization
- Analytical
- Thinking
- Data Collection
- Time Management
- Ethical Decision-Making
- Multitasking
- Abilities
- Interpersonal Skills
- Research
- Teamwork and Collaboration
- Critical Thinking
- Friendly, Positive Attitude
- Quick Learner
- Public Speaking
- Conflict Resolution
- Community Outreach
- Excellent Communication
Volunteer experience
Student Intern ( Blount County Schools Maryville Tn) April 2024- June 2024
- Gained experience, exposure and knowledge of career-specific procedures and systems.Developed strong organizational and time management skills by completing multiple tasks simultaneously.Applied classroom knowledge to practical scenarios within internship experience.
Observer (Atchley Funeral Home ) June 2024
- I completed over 16 hours of community service observing their head embalmer on more than one occasion. We did many things including picking up bodies to bring to the funeral home, prepared bodies for the funerals, observing techniques used to suture bodies that have been received from TN forensic center, etc.
Certifications / Licenses
- DUI School Instructor
- CPI certified
- CPR certified
- First Aid certified
Awards
- The Dean's List honor distinction(X3)
- The President's List honor distinction(X2)
References
- Gregory Lemmons (Blount County Schools)
Criminal Justice Teacher (Previous teacher )
Gregory.lemmons@blountk12.org
(865) 304-5374
- Brian Cole ( Knox County Sheriffs Office)
Sergeant Detective ( Supervisor )
Brian.cole@knoxsheriff.org
(865) 755-8370
- Jenny Wagner ( Open Arms Care )
Supervisor (Manager)
motherbear1882@yahoo.com
(865) 771-3890
- Jazmine Walker (Karm Thrift Stores)
Assistant Manager ( Manager )
w.jazmine02@gmail.com
(865) 335-5885
Timeline
DUI School Instructor
PSI Probation
05.2025 - Current
Probation Officer
PSI Probation
05.2025 - Current
Paid Informant
Knox County Sheriff’s Office
01.2025 - Current
Direct Support Professional
Open Arms Care Corporation
07.2023 - 08.2024
Associate of Science - Criminal Justice
South College
12.2022 - 06.2024
Shift Leader
KARM Thrift Stores
10.2022 - 07.2023
Social Media Coordinator
KARM Thrift Stores
10.2022 - 07.2023
Volunteer Coordinator
KARM Thrift Stores
10.2022 - 07.2023
Heritage High School