Summary

Overview

Work History

Education

Skills

Timeline

ALAYNA PRADO

Houston

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of post-secondary education

years of professional experience

Work History

Pharmacy Technician / Customer Service Associate

Walgreens

Houston

08.2022 - 07.2026

Managed prescription fulfillment workflow, facilitating timely service delivery for customers.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Processed insurance claims and verified patient eligibility for benefits.
Entered patient profiles, billing information, and prescription orders into pharmacy software system for accurate record-keeping.
Maintained organized pharmacy work area and inventory.
Cleaned and organized pharmacy workspace to ensure safety and efficiency.
Resolved customer concerns professionally.

Front Desk Receptionist

Next Level Urgent Care

12.2021 - 06.2022

Checked patients in and out, entered demographics, and scanned IDs/insurance cards to ensure accurate patient records.
Scheduled appointments and assisted with paperwork to streamline patient intake process.
Utilized Centricity and Phreesia EMR systems for patient data management.
Processed patient registrations and verified insurance information to facilitate seamless patient access to care.

Host/Food Runner

Olive Garden

05.2018 - 08.2020

Managed reservation system to optimize seating arrangements and wait times.
Greeted and seated guests promptly upon arrival at the restaurant.
Maintained cleanliness and organization of front-of-house areas consistently.

Receptionist

The Greatest Movers

03.2017 - 01.2018

Scheduled clients and managed inventory, preparing contracts and quotes to streamline operations.
Welcomed clients and visitors at reception, creating a friendly environment.
Organized and filed documents for easy access, enhancing office efficiency.
Assisted with filing and organizing documents for easy access.