Alayna Vittini
Providence,RI
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Program Aide
Elmwood Adult Day Health Care
06.2023 - Current
- Utilized positive reinforcement to help adults develop communication, social engagement and collaboration skills.
- Assisted in the coordination of events and activities, fostering an engaging atmosphere for all participants.
- Provided excellent customer service while addressing inquiries from potential participants and stakeholders alike.
- Implemented welcoming environment where adults felt safe and secure and enjoyed interacting with others.
- Monitored activities throughout day for safety.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisting on serving meals breakfast, lunch and snack
Camp Counselor
John F Kennedy Recreational Center
06.2022 - 08.2022
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Human Development
University of Rhode Island
Kingston, Rhode Island, RI05-2029
High School Diploma -
Providence Country Day School
East Providence, RI06-2025
Skills
- Effective communication
- Teamwork and collaboration
- Multitasking Abilities
- Interpersonal skills
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Attention to detail
- Self motivation
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Program Aide
Elmwood Adult Day Health Care
06.2023 - Current
Camp Counselor
John F Kennedy Recreational Center
06.2022 - 08.2022
Bachelor of Science - Human Development
University of Rhode Island
High School Diploma -
Providence Country Day School