Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alayne Murphy

Minneapolis,MN

Summary

Dynamic professional with extensive experience in marketing, hospitality, and event management. Proven ability to enhance guest experiences through exceptional customer service and effective problem-solving. Skilled in multitasking and budget management, consistently delivering outstanding results in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Bartender

All Saints
Minneapolis, MN
05.2023 - Current
  • Prepares drinks with precision, enhances service efficiency, supports team collaboration.
  • Provides exceptional customer service in a fast-paced bar environment.
  • Ensures punctuality, contributes to problem-solving, commits to continuous learning.
  • Guest experience focused.

Events and Sales Manager

Wrecktangle Pizza
Minneapolis, MN
05.2023 - 06.2024
  • Led event sales, boosting revenue with strategic planning and client relations.
  • Coordinated events, ensuring seamless execution and client satisfaction.
  • Applied problem-solving skills to address challenges, enhancing event success.
  • Developed efficient workflows, improving team productivity and outcomes.

Server

Parson's Chicken and Fish
Chicago, IL
05.2021 - 05.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Processed payments accurately using point-of-sale systems and cash handling procedures.
  • Followed health safety guidelines when preparing and serving food products.

Leasing & Sales Assistant

Greco Properties LLC
Minneapolis, MN
08.2018 - 08.2020
  • Managed leasing tasks, enhancing client trust and operational efficiency.
  • Analyzed and resolved leasing challenges, ensuring smooth processes.
  • Supported sales operations, demonstrating strong work ethic and punctuality.
  • Implemented novel approaches to streamline leasing processes.
  • Contributed to sales success through effective problem-solving.

General Manager

Revival
Minneapolis, MN
12.2017 - 08.2018
  • Oversaw operations, improving workflow efficiency and performance.
  • Resolved management issues with a focus on ethical teamwork and precise attention to detail.
  • Oversaw inventory management, ensuring availability of products for customer needs.
  • Fostered a positive work environment that encouraged teamwork and employee engagement.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Assistant General Manager

Revival
Minneapolis, MN
01.2017 - 12.2017
  • Managed inventory levels, ensuring timely ordering and stock availability.
  • Oversaw daily operations, promoting a positive customer experience and engagement.
  • Performed administrative tasks such as filing paperwork, preparing documents.

Server

Borough and Parlour
Minneapolis, MN
03.2015 - 01.2017
  • Engaged with guests to create a welcoming atmosphere and enhance dining experience.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

MBA - Marketing

DePaul University
Chicago, IL
06.2022

Bachelor of Arts - Women & Gender Studies, Community Service Studies

DePaul University
Chicago, IL
06.2013

Skills

  • Marketing
  • Sales
  • Hospitality
  • Event Management
  • Customer Service
  • Problem solving
  • Effective communication
  • Team Leadership
  • Multitasking
  • Conflict Resolution
  • Time Management
  • Networking
  • Strategic Planning
  • Budget Management

References

  • Kim Tong, (612) 867-5258, All Saints Restaurant
  • Lauren Gauger, (612) 799-4032, Maverick Beverage Company
  • Michael Best, (847) 687-7354, Parson's Chicken and Fish

Timeline

Bartender

All Saints
05.2023 - Current

Events and Sales Manager

Wrecktangle Pizza
05.2023 - 06.2024

Server

Parson's Chicken and Fish
05.2021 - 05.2023

Leasing & Sales Assistant

Greco Properties LLC
08.2018 - 08.2020

General Manager

Revival
12.2017 - 08.2018

Assistant General Manager

Revival
01.2017 - 12.2017

Server

Borough and Parlour
03.2015 - 01.2017

MBA - Marketing

DePaul University

Bachelor of Arts - Women & Gender Studies, Community Service Studies

DePaul University

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