Alaysia Mcghee
Knoxville,US
Summary
A very Hardworking person as well as a Great Personal Shopper and Delivery Driver for multiple companies that puts my all In what I do. A Professional Communicator, Listener, & Brainstormer. Love to be able to help anyone with a smile on my face and a will to accomplish their goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Escrow Agent (Temp Position)
One Inc
03.2024 - Current
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Contact Companies and Make Business to Business payments for Home and Flood Policies
Grocery Delivery Driver
Instacart
05.2021 - Current
- Pay attention to the lists of customers grocery orders
- Make sure to communicate if the item they are needing is no longer in stock or ask for any replacements that was not included on the app
- Let them make adjustments for replacements for grocery items or to request it be refunded
- Be patient and Understanding that they are deciding if they would like you to help them make a decision and request pictures of the shelf of the item they wanted to see what else catches their eye.
Delivery Driver
Uber Eats/Postemates
05.2021 - Current
- Make sure the full order was fulfilled before leaving the establishment
- If the customer requests something in the notes so far as 'No contact Delivery' or 'Knock when you're here' you respect their requests and follow them
- If there are no notes and the delivery is put at 'Leave at Front Door' you put their meals at the door and take a picture showing where it is and the address to the house to know it's exactly where it should be.
Delivery Driver
Doordash
01.2021 - Current
- Read maps and follow written or verbal geographic directions
- Report delays, accidents, or other traffic and transportation situations
- Make sure to update the customers on their orders and delivery quickly but safely.
Data Entry Specialist/Associate
Magnum Venus Products (Temp Position)
01.2024 - 02.2024
- Data entry specialists the job consisted of reaching out to our suppliers to get their updated information and inputted into Excel.
Customer Service Representative
CVS Caremark
06.2023 - 11.2023
- Answer calls and provide excellent customer service and helping members in their accounts as well as assisting with medications.
Shopper
Senior Citizens Housing Assistance (SCHAS)
05.2022 - 06.2023
- Take customer calls and Cater to Orders
- Go to the store for Clients and pick up their items
- Deliver to Clients.
Cook & Cashier
Wendys
06.2017 - 11.2019
- Serve orders to customers at windows, counters, or tables
- Prepare and serve beverages such as coffee and fountain drinks
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously
- Order and take delivery of supplies.
Education
Associate of Science - General Studies of Science
Walters State Community College
Morristown, TN05.2021
High School Diploma -
Fulton Highschool
Knoxville, TN05.2019
Skills
- Organization
- Communication
- Leadership
- Customer Service
- Problem Solving Abilities
- Online Marketing
- Positive Attitude
- Goal-oriented mindset
- Relationship Building
- Clear Communication
- Customer Complaint Resolution
- Documenting information
- Service support
- Critical Thinking
- Flexible Schedule
- Persuasive Speaking
- Conflict Resolution
- Schedule Management
- Order Fulfillment
- Internet savvy
- Attention to Detail
Timeline
Escrow Agent (Temp Position)
One Inc
03.2024 - Current
Data Entry Specialist/Associate
Magnum Venus Products (Temp Position)
01.2024 - 02.2024
Customer Service Representative
CVS Caremark
06.2023 - 11.2023
Shopper
Senior Citizens Housing Assistance (SCHAS)
05.2022 - 06.2023
Grocery Delivery Driver
Instacart
05.2021 - Current
Delivery Driver
Uber Eats/Postemates
05.2021 - Current
Delivery Driver
Doordash
01.2021 - Current
Cook & Cashier
Wendys
06.2017 - 11.2019
Associate of Science - General Studies of Science
Walters State Community College
High School Diploma -
Fulton Highschool