Alayzja Washington
Douglasville,GA
Summary
Production Control Auditor with 4 years of experience in improving operational processes and ensuring compliance with company's quality standards. Expert in enhancing workflow efficiency through effective collaboration and strategic decision-making while committed to maintaining accurate documentation for fostering a safe and productive environment. Skilled in leveraging various systems, including GEM, RGM, SAP, and MTAC, to achieve daily responsibilities. Adaptable and dedicated to continuous improvement, ready to contribute to a high-performing team.
Overview
4
4
years of professional experience
Work History
Production Control Auditor
Delta Air Lines, Inc
04.2024 - Current
- Audit production processes to ensure quality while meeting the company's standards.
- Conduct conversations with members on the floor to improve day to day work flow by identifying inefficiencies and finding proper solutions.
- Collaborating with work centers and maintenance for shop needs to ensure strategic decisions are being made to enhance operational performance.
- Works with delta's systems such as GEM, RGM, SAP & MTAC.
- Maintaining documentation for audit procedures and findings.
- Supervising and leading over the WIP area as POC by directing evaluating daily workload, prioritizing daily tasks to conduct a productive and safe operation.
ACS Ramp Agent
Delta Air Lines, Inc
06.2023 - 04.2024
- Dispatcher - Monitor any assigned tasks making sure they are completed correctly by agents while also being point of contact for agents and quality control to ensure bags make it to their proper destinations on time. As well as handling any calls from baggage control and solving any issues we might have.
- Quality Control (Q.C) - Observing active gates to reduce any left over baggage while ensuring they make it to their correct destinations and verifying agents locations to confirm they are at the proper gates for pick-ups. In addition to coordinating domestic wide-bodies by pulling cans and assigning drivers with suitable drop off tasks.
Assistant Manager
Dunkin Donuts & Baskin Robbins
05.2021 - 06.2023
- Ensuring daily deposits were entered and calculated correctly.
- Helped the store generate annual revenue goals.
- Maintained a clean and safe environment exceeding the company's guidelines.
- Ordering trucks by the scheduled due date so the store would have the proper tools to run effectively. While scheduling meetings to ensure everyone stayed on the same page and correctly communicated the overall tasks.
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA05-2026
High School Diploma -
New Manchester Highschool
Douglasville05-2021
Skills
- Experienced in Delta's policies and safety procedures
- Has a strong communication and interpersonal skillset
- Strong organizational and critical thinking skills
- Training and coaching assets to the team when new hires arrive
- Team collaboration
- Decision-making
Timeline
Production Control Auditor
Delta Air Lines, Inc
04.2024 - Current
ACS Ramp Agent
Delta Air Lines, Inc
06.2023 - 04.2024
Assistant Manager
Dunkin Donuts & Baskin Robbins
05.2021 - 06.2023
Bachelor of Science - Biology
Georgia State University
High School Diploma -
New Manchester Highschool
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