Gracie Lee
Flowery Branch,GA
Summary
Dynamic professional with experience at Delta Air Lines, adept in data analytics and quality assurance. Proven ability to enhance inventory management and compliance, while delivering exceptional customer service. Recognized for critical thinking and concise communication, effectively adapting to fast-paced environments to achieve operational excellence.
Overview
5
5
years of professional experience
Work History
Production Control Auditor
Delta Air Lines, Inc
10.2022 - Current
- Coordinate with numerous internal customers to support a fast-paced repair facility.
- Procure necessary components to provide for aircraft engine maintenance procedures.
- Manage inventory levels and order fulfillment to meet deadlines while maintaining compliance with FAA requirements.
- Adapt plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Follow all company safety mandates for myself and my colleagues.
Sales and Kitchen Associate
QuikTrip
02.2021 - 10.2021
- Cleaned store consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided a friendly experience for customers and professional environment for teammates.
Hostess
Sticky Cactus Mexican Grill
05.2020 - 02.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
GED -
Southern Crescent Technical College
McDonough, GA11-2021
Skills
- Customer Service
- Data Analytics
- Quality Assurance
- Critical Thinking
- Concise Communication
Timeline
Production Control Auditor
Delta Air Lines, Inc
10.2022 - Current
Sales and Kitchen Associate
QuikTrip
02.2021 - 10.2021
Hostess
Sticky Cactus Mexican Grill
05.2020 - 02.2021
GED -
Southern Crescent Technical College
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