Aspiring computer scientist with expertise in web development, project management, customer service, troubleshooting, hardware maintenance, and automation. Seeking hands-on experience in real-world business operations and projects.
Overview
1
1
year of professional experience
Work History
End User Service Intern
LegalZoom
06.2023 - 09.2023
Collaborate with cross-functional teams to gather requirements, provide technical insights, and ensure successful project delivery.
Research, evaluate, and recommend software tools aligning with company goals, considering suitability, cost-effectiveness, and scalability.
Utilize Azure, Active Directory (AD), and AWS to maximize productivity and cost-effectiveness through infrastructure optimization.
Implement Agile methodologies for improved project management, collaboration, and timely delivery of high-quality solutions.
Information Technology Intern
Mary Free Bed Rehabilitation Hospital
08.2022 - 12.2022
Efficiently deployed and configured multiple Access Points with success.
Implemented setup procedures for desktops through imaging and BIOS configuration.
Managed and processed a high volume of change requests in Active Directory with efficiency and accuracy.
Assisted with deployment of 500 laptops, 100 TVs, and 100 Access Points to fulfill program completion requirements.
Information Technology Intern
Nucraft Furniture
05.2022 - 12.2022
Providing tech support for various CNC machines on the manufacturing shop floor.
Automating systems on the shop floor using Office365 tools and others to streamline processes.
Collaborating with a team to successfully complete large projects, such as data cleanup in Epicor (ERP).
Generating project status reports for upper management review, demonstrating proficiency in Power BI.
Education
Bachelor of Science - Computer Science
Cornerstone University
Grand Rapids, MI
Skills
SQL Server Database
Analytical Thinking
Software Testing
Problem-Solving
Algorithms and Data Structures
Database Management
Bug reports
Customer Service
Timeline
End User Service Intern
LegalZoom
06.2023 - 09.2023
Information Technology Intern
Mary Free Bed Rehabilitation Hospital
08.2022 - 12.2022
Information Technology Intern
Nucraft Furniture
05.2022 - 12.2022
Bachelor of Science - Computer Science
Cornerstone University
Similar Profiles
Tyler GarlandTyler Garland
Client Service Specialist at LegalZoomClient Service Specialist at LegalZoom